Shayla Ditto
Radcliff,KY
Summary
Talented Production Worker offering four years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services.
Manufacturing Technician with skills in preparing equipment, testing products for functionality and monitoring and adjusting production processes. Works well with little to no supervision.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Production Technician
Metalsa
11.2019 - 07.2024
- Set up and operated production equipment according to daily work orders and safety procedures.
- Assisted with testing for quality control and corrections.
- Reported and documented unsafe conditions and faulty equipment.
- Safely operated forklift to transport materials around facility.
- Separated scrap or waste materials for recycling, reuse or environmentally sound disposal.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
- Developed standard operating procedures for manufacturing processes.
Personal Assistant
Southern Food Management
05.2018 - 09.2019
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Managed household inventory and maintenance schedules.
- Screened telephone calls and inquiries and directed as appropriate.
- Performed various clerical tasks and organized office areas to promote productivity.
- Organized work projects around client's house.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Coordinated meeting and work schedules for staff teams and executives.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Maintained confidential files related to personnel records or other sensitive information.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Developed processes for efficient workflow within the departmental structure.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Performed calendar management and scheduling of appointments for the executive.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
- Scanned documents into electronic format for storage in a secure database system.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Managed office supplies inventory and placed orders when necessary.
- Maintained safe and clean environment for clients' well-being.
- Completed basic administrative work and managed household accounts.
- Developed personalized care plans to meet individual needs.
- Demonstrated patience, empathy, and active listening skills.
Cashier
Southern Food Management
05.2015 - 08.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Built and maintained productive relationships with employees.
- Maintained clean and organized work area for efficient operations.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Utilized store's POS system to complete transactions efficiently.
- Maintained work area and kept cash drawer organized.
- Trained new cashiers on register procedures, policies, and best practices.
Education
High School Diploma -
Breckinridge County High School
Harned, KY05-2015
Skills
- Testing and troubleshooting
- OSHA Compliance
- Materials Handling
- Root Cause Analysis
- Machine Operation
- Data Entry
- Assembly line experience
- Quality Control Analysis
- Statistical process control
- Product Assembly
- Analytical Skills
- Analytical Thinking
- Active Listening
- Multitasking
- Reliability
- Written Communication
- Problem-Solving
Timeline
Production Technician
Metalsa
11.2019 - 07.2024
Personal Assistant
Southern Food Management
05.2018 - 09.2019
Cashier
Southern Food Management
05.2015 - 08.2017
High School Diploma -
Breckinridge County High School