Shayla Fellenz
Tremonton,UT
Summary
Accurate and dedicated [Job Title] evaluates financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency. Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs. Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Loan Processor
Member's First Credit Union
07.2020 - Current
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Set up and completed loan submission packages.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Replenished ATM funds in empty canisters prior to validation process.
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
Cna
Gables Assisted Living
01.2018 - 07.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
High School Diploma -
Bear River High School
Garland, UT06.2009
Skills
- Data Entry
- Teamwork and Collaboration
- Information Verification
- Regulatory Compliance
- Loan Disclosures
- Document Review
- Attention to Detail
- Dedicated Work Ethic
- Document Management
- Customer Service
- Credit Reports
- Loan Closing
- Microsoft Office
- 10-Key Data Entry
- Credit History Review
- Cash Handling
Timeline
Loan Processor
Member's First Credit Union
07.2020 - Current
Cna
Gables Assisted Living
01.2018 - 07.2020
High School Diploma -
Bear River High School
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