Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Volunteer
Shayla Freeman

Shayla Freeman

Summary

I am quality-driven, dedicated to maximizing team effectiveness. I am very skilled at learning new information quickly and adapting to changing conditions. I communicate openly with disciplined execution. I pride myself on being highly motivated and committed. I have a proven history of superior performance at individual, team and organizational levels. I have no difficulty multitasking and prioritizing workloads with little or no supervision. I am an organized and dependable candidate. I am successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. I will go over and beyond to get the job done.

Overview

14
14
years of professional experience

Work History

Team Trainer

Taco Bell Restaurant
07.2014 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Trained new employees in specific job requirements.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Demonstrated new products, procedures and techniques to employees.

Medical Assistant

Sayas Chiropractic Clinic
02.2012 - 09.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments and registered patients.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Assembly Line Worker

C.R. Gibson Distribution
03.2009 - 10.2011
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Followed outlined specifications to implement assembly plans.
  • Monitored production to determine adherence to schedule and minimize delays.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated various machines used in production processes.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Completed daily inspection of machines and equipment.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Generated and maintained accurate production records.

Education

Bachelor of Science - Medical Office And Medical Coding & Billing

Everest University Online - Tampa
Seffner, FL

Bachelor of Science - Public Health

Southern New Hampshire University-Online
Hooksett, NH
2024

Skills

  • Role Modeling
  • Station Preparation
  • Process Improvement
  • New Employee Training
  • Money Operations
  • Team Support
  • Patient Safety
  • Cash Handling
  • Cross-Training Skills
  • Team Leadership
  • Opening and Closing Procedures
  • Production Preparation
  • Procedure Demonstrations
  • Staff Training
  • Employee Engagement
  • Safe Work Practices
  • Workplace Safety
  • Customer Service
  • Dress Code Enforcement
  • Assessment Skills
  • Work Planning and Prioritization
  • Team Coordination
  • Accounts Payable and Accounts Receivable
  • Charting Expertise
  • Clinical Applications
  • Updating Medical Records
  • Medical Terminology
  • Patient Management
  • Stocking Supplies

Hobbies

I enjoy reading, cooking, cleaning, and relaxing in my spare time.

Timeline

Team Trainer

Taco Bell Restaurant
07.2014 - Current

Medical Assistant

Sayas Chiropractic Clinic
02.2012 - 09.2012

Assembly Line Worker

C.R. Gibson Distribution
03.2009 - 10.2011

Bachelor of Science - Medical Office And Medical Coding & Billing

Everest University Online - Tampa

Bachelor of Science - Public Health

Southern New Hampshire University-Online

Similar Profiles

CREATE PROFILE
Shayla Freeman