Shayla Gandy
Richmond,TX
Summary
Operations and administrative expert skilled in project coordination, schedule management, and business operations support. Demonstrated success in process streamlining, vendor relationship management, and system organization to enhance efficiency. Certified Lean Six Sigma Green Belt with strong communication, problem-solving, and project coordination capabilities.
Overview
7
7
years of professional experience
Work History
Family Manager
Private Family Home
Richmond, TX
09.2023 - Current
- Managed complex scheduling logistics and coordinated calendars across multiple stakeholders.
- Developed and maintained comprehensive budgeting and expense tracking systems.
- Implemented organizational systems to enhance efficiency and optimize daily operations.
Rental Property Manager
Self-employeed
Missouri City, Texas
03.2019 - Current
- Manage end-to-end operations for two residential rental properties.
- Conduct tenant screening, prepare contracts, and ensure compliance documentation.
- Coordinate maintenance inspections and manage third-party vendor relationships.
- Oversee rent collection, track expenses, and maintain property budgets.
- Resolve tenant concerns to guarantee timely issue resolution.
Realtor
Walzel Properties
Houston, TX
01.2021 - 05.2025
- Managed complete transaction lifecycle for residential real estate deals, coordinating and closing timelines.
- Acted as primary liaison among clients, lenders, title companies, inspectors, and attorneys to ensure seamless communication.
- Conducted market research and pricing analysis to support strategic decision-making and competitive positioning.
- Maintained compliance documentation, tracked deadlines, and mitigated risks to ensure smooth closings.
Front Office & Operations Coordinator
The Houston Dentists
Bellaire, TX
06.2022 - 09.2023
- Managed patient scheduling, intake, billing, and front-desk communications in high-volume clinical setting.
- Designed and implemented comprehensive inventory tracking system to enhance supply management.
- Coordinated third-party vendors and service providers, overseeing project execution on-site.
- Supported daily office operations by maintaining documentation accuracy and processing payments.
Education
Bachelor of Science - Technology, Leadership, And Innovation Management
University of Houston
Houston, TX12-2022
Real Estate Salesperson License - Real Estate
Lone Star College
Houston, TX01-2015
Skills
- Project coordination
- Operations support
- Process improvement
- Vendor and client relations
- Scheduling and calendar management
- Budgeting and expense tracking
- Inventory and supply management
- Cross-functional Communication
Timeline
Family Manager
Private Family Home
09.2023 - Current
Front Office & Operations Coordinator
The Houston Dentists
06.2022 - 09.2023
Realtor
Walzel Properties
01.2021 - 05.2025
Rental Property Manager
Self-employeed
03.2019 - Current
Bachelor of Science - Technology, Leadership, And Innovation Management
University of Houston
Real Estate Salesperson License - Real Estate
Lone Star College