Summary
Overview
Work History
Education
Skills
Timeline
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Shayla Gangl

San Antonio,TX

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

3
3
years of professional experience

Work History

Food Server

Wing Stop
Antioch, California
05.2023 - 02.2024
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.

Hostess

BJ's Brew House & Restaurant
San Antonio, TX
02.2022 - 07.2022
  • Presented menus and daily specials to guests and ensured they had napkins and polished silver
  • Gently addressed customer complaints or concerns, taking it to management when it’s necessary
  • Coordinated reservations through phone or text and give the correct waiting time.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.

Barista

Starbucks
Oak Harbor, WA
01.2021 - 12.2021
  • Provided welcoming & friendly customer service at all times to provide a wonderful experience
  • Maintained a clean, restocked, & safe work space for guests and crew.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Operated cash registers to process customer payments.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Education

High School Diploma -

Freedom High School
Oakley, CA
06-2021

Dental Assistant -

Zollege Dental School
San Antonio, TX

Skills

  • Safe Food Handling Procedures
  • Positive Attitude
  • Table Service
  • Delivers Exceptional Customer Service
  • Fast And Efficient Service Worker
  • Effective Customer Communication
  • Strong Attention To Safe Food Handling Procedures

Timeline

Food Server

Wing Stop
05.2023 - 02.2024

Hostess

BJ's Brew House & Restaurant
02.2022 - 07.2022

Barista

Starbucks
01.2021 - 12.2021

High School Diploma -

Freedom High School

Dental Assistant -

Zollege Dental School

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Shayla Gangl