Shayla Geesing
Montrose,Colorado
Summary
A hardworking and reliable employee equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, and increase customer satisfaction. Experienced team player and Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
Work History
Kitchen Crew Member/Hostess
Colorado Boy Pizza
01.2022 - Current
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Informed servers of newly seated parties for speedy service.
Bookkeeper
Montrose Recreation District
11.2020 - Current
- Collaborate well with team members to carry out daily assignments and achieve team targets
- Operate scoreboard, and record game statistics
Youth Soccer Referee
Montrose CO
09.2020 - Current
- Signal the start of each match and monitor players for compliance with fair play standards
- Maintain clear and consistent game rules in line with local guidelines and the sport’s official regulations
- Guide young players to staff members and field location with a warm, personable approach
- Impose penalties for violations to show the seriousness of each infraction.
Server/Hostess/To Go Window
The Cabin Resturant
01.2019 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Counter Server
Nalu Health Bar
08.2021 - 12.2021
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Demonstrated knowledge and applied proper food handling standards.
Receptionist/ PT Technician
Cedar Point Health, Montrose CO
06.2020 - 09.2020
- Answered telephone calls to provide information, take messages and set up appointments
- Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance
- Supported the work of office staff by providing skilled clerical assistance
- Kept inventory levels optimized and supplies organized for forecasted demands
- Maintained health standards by consistently cleaning high-traffic areas such as corridors, restrooms and exercise equipment
Education
High School Diploma -
Montrose High School
Skills
Customer satisfaction
- Problem Solving
- Material testing
- Attention to detail
- Health and safety
- Team Collaboration
- Quality Assessments
- Food Preparation
- Work Station Cleaning
- Warm and Friendly
- Dining Room Cleaning and Upkeep
- Menu Memorization and Presentation
Timeline
Kitchen Crew Member/Hostess
Colorado Boy Pizza
01.2022 - Current
Counter Server
Nalu Health Bar
08.2021 - 12.2021
Bookkeeper
Montrose Recreation District
11.2020 - Current
Youth Soccer Referee
Montrose CO
09.2020 - Current
Receptionist/ PT Technician
Cedar Point Health, Montrose CO
06.2020 - 09.2020
Server/Hostess/To Go Window
The Cabin Resturant
01.2019 - 05.2022
High School Diploma -
Montrose High School
Similar Profiles
Hyeri JungHyeri Jung
Cook and Serving at Paik Boy PizzaCook and Serving at Paik Boy Pizza
Elaine FournierElaine Fournier
Line Cook/Prep Cook at Decker Boy/Pizza DelightLine Cook/Prep Cook at Decker Boy/Pizza Delight
Rachel AnnenRachel Annen
Hostess-Server at Parry's Pizza-Colorado Springs, COHostess-Server at Parry's Pizza-Colorado Springs, CO