Shayla Hepler
Covington,VA
Summary
Friendly gas station attendant with experience in customer service. Successful at stocking merchandise and maintenance areas and committed to efficiency. Adept at giving fantastic service to individual customers and conscious of gas pump safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gas Station Lead
Par Mar Oil
White Sulphur Springs, WV
06.2020 - 10.2020
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new employees on customer service protocols and operational procedures.
- Optimized inventory management processes, reducing stock discrepancies and improving turnover rates.
- Implemented promotional strategies to enhance sales of fuel and convenience store items.
Cashier/Stocker
Foodlion Grocery Store
White Sulphur Springs, WV
06.2017 - 12.2018
- Processed customer transactions efficiently using POS systems.
- Assisted customers with menu selections and special requests to enhance satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
McDonald's
White Sulphur Springs, WV
01.2016 - 03.2017
- Processed customer transactions efficiently using POS systems.
- Assisted customers with menu selections and special requests to enhance satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Alleghany High School
Covington, VASkills
- Safety procedures
- Stock replenishment
- Environmental awareness
- Sales promotion
- Customer service
- Punctual and reliable
- Cleaning and sanitation
- Heavy lifting
- Cash handling
Certification
OSHA
Timeline
Gas Station Lead
Par Mar Oil
06.2020 - 10.2020
Cashier/Stocker
Foodlion Grocery Store
06.2017 - 12.2018
Cashier
McDonald's
01.2016 - 03.2017
High School Diploma -
Alleghany High School