Shayla Hughes
Meridian,ID
Summary
Resourceful Resident Advisor known for productivity and efficient task completion. Possess strong skills in conflict resolution, event planning, and community building. Excel in communication, leadership, and problem-solving to enhance residential life experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Resident Advisor
Boise Rescue Mission
Boise, ID
02.2024 - Current
- Actively participated in departmental training sessions designed to increase knowledge base of RA role expectations.
- Responded promptly and professionally to emergency situations within the residence halls.
- Facilitated open dialogue between staff members and students in order to build a strong community atmosphere.
- Assisted with move-in, move-out processes including coordinating transportation services for incoming, outgoing programmers.
- Collaborated with faculty advisors in order to provide academic resources for students.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Administered medications and treatments accordlingly to the scheduled times, following the medication protocol.
- Created and documented monthly medication records.
Server
Chuck a Rama
Boise , ID
05.2018 - 11.2023
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained records of transactions made during shift as required by law or company policy.
Director of Social Services
Porterville Convalescent Hospital
Porterville, CA
01.2012 - 04.2016
- Maintained accurate records for all cases as required by state law or agency policy.
- Facilitated regular meetings with staff members to discuss progress, challenges, successes and new initiatives.
- Conducted assessments of clients' needs and developed individualized plans of care.
- Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
- Reviewed reports from social workers to ensure accuracy and compliance with regulations.
- Educated families about available resources for home health care services in the local community.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Education
High School Diploma -
Nampa High School
Nampa, ID05-2005
Skills
- Behavior monitoring
- Policy Enforcement
- Client Relationship Management
- Safety practices
- Staff Training
- Call Answering and Routing
- Analytical Thinking
- Multitasking
- Professionalism
Certification
- CPR Certified
Timeline
Resident Advisor
Boise Rescue Mission
02.2024 - Current
Server
Chuck a Rama
05.2018 - 11.2023
Director of Social Services
Porterville Convalescent Hospital
01.2012 - 04.2016
High School Diploma -
Nampa High School
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