Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shayla Ingram

Nashville,TN

Summary

Energetic and customer-focused bartender with 5 years of experience in fast paced, high end restaurant - lounge environments. Skilled in crafting cocktails, managing high-volume service, and delivering exceptional guest services. Strong knowledge of mixology, POS systems, and responsible alcohol service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mixologist

Mystik Myx - Mobile Business
Nashville, TN
12.2022 - Current
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Bartender

Jimmy Kellys Steak House
Nashville, TN
07.2021 - 05.2026
  • Trained 2 new hires on cocktail preparation and customer service.
  • Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
  • Ensured cleanliness and organization of bar area, maintaining high hygiene standards.
  • Provided exceptional customer service, addressing guest inquiries and preferences promptly.
  • Managed inventory by tracking supplies, ordering stock, and reducing waste effectively.
  • Developed new cocktail recipes to refresh menu offerings based on seasonal ingredients.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Bartender

Sunset on Belcourt Cigar Lounge
Nashville, TN
05.2024 - 10.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Education

Mixology -

Nashville Bartender School
Nashville
2022

Bachelor of Science - Social Work

Middle Tennessee State University
Murfreesboro, TN
12-2019

Skills

  • Cocktail Crafting
  • Inventory Management
  • Customer Service
  • Menu Engineering
      • Point-of-Sale Systems
      • Team Leadership
      • Upselling Techniques
      • Regulatory Compliance

    Certification

    • Mixology Certification - Nashville Bartending School
    • Food Handler’s Certification - Learn2Serve

    Timeline

    Bartender

    Sunset on Belcourt Cigar Lounge
    05.2024 - 10.2025

    Mixologist

    Mystik Myx - Mobile Business
    12.2022 - Current

    Bartender

    Jimmy Kellys Steak House
    07.2021 - 05.2026

    Mixology -

    Nashville Bartender School

    Bachelor of Science - Social Work

    Middle Tennessee State University