Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Awards
Timeline
Generic

Shayla Kern

College Place

Summary

Social work professional with solid foundation in client advocacy and support services. Proven ability to manage sensitive cases while maintaining confidentiality and providing essential resources. Known for excellent teamwork and adaptability in dynamic environments. Skilled in crisis intervention, resource coordination, and active listening.

Overview

5
5
years of professional experience

Work History

Social Work Intern

Blue Mountain Heart to Heart
03.2023 - 08.2024
  • Increased client engagement in harm reduction activities by establishing trust through empathetic listening and nonjudgmental communication.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Eviction Resolution

Neutral Ground DRC
06.2021 - 01.2022
  • Passionate about learning and committed to continual improvement.

Policy Council Co-Chair

Children’s Home Society of Washington
08.2019 - 06.2021
  • Managed multiple simultaneous projects, ensuring on-time delivery and high-quality results for all involved parties.
  • Cultivated a positive workplace culture that fostered collaboration, engagement, and employee satisfaction across all departments in the organization.

Education

BA - Social Work

Walla Walla University
College Place, WA

Human and Social Services

Walla Walla Community College
Walla Walla, WA

Skills

  • Case Assessment
  • Effective listening skills
  • Trained in MI techniques
  • Cultural awareness
  • Data analysis
  • Experienced with MS Office applications
  • Client advocacy
  • Harm reduction strategies

Affiliations

  • Akin Board Member- Walla Walla, WA January 2022 to Present
  • Walla Walla Housing Authority Board Commissioner June 2025 to Present

Awards

Student Civic Leadership Award by Washington Campus Coalition for The Public Good

Timeline

Social Work Intern

Blue Mountain Heart to Heart
03.2023 - 08.2024

Eviction Resolution

Neutral Ground DRC
06.2021 - 01.2022

Policy Council Co-Chair

Children’s Home Society of Washington
08.2019 - 06.2021

Human and Social Services

Walla Walla Community College

BA - Social Work

Walla Walla University

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