Summary
Overview
Work History
Education
Skills
Languages
Knows basic sign language
Timeline
Generic

Shayla Leeney

Shelton,United States

Summary

Solid background caring for diverse animals. Devoted to maintaining health and well-being. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans. Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Lincoln Technical Institute
Shelton, CT
09.2023 - Current
  • Keeps office equipment functional and supplies well-stocked to promote efficient operations.
  • Manages office supplies inventory and placed orders when necessary.
  • Creates spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Works successfully with diverse group of coworkers to accomplish goals and address issues related to our students.
  • Keeping track and filing of important documentation.
  • Administered and tests for groups of students.
  • Collected, organized, and secured all exam materials before, during, and after testing sessions.
  • Helps to maintain a positive and encouraging environment for students.

Treatment Coordinator

Dental Associates of CT
Shelton, CT
09.2021 - 03.2022
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
  • Conducted financial consultations with patient and set up payment plans.
  • Assisted dentist in helping patients determine optimal treatment options.
  • Scheduled evaluations and procedures for patients.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Processed patient intake information and updated medical records prior to treatment.
  • Received and routed care team messages and documents to appropriate staff.

Kennel Attendant

Town of Stratford
Stratford, CT
06.2020 - 03.2021
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Managed medical intervention and therapy for specific animals in collaboration with veterinarian.
  • Provided basic hygiene upkeep for animals such as feeding, cleaning and medicating
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.

Kennel Attendant

Townhouse for Dog and Cats
Westport, CT
05.2019 - 02.2020
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Provided basic hygiene upkeep for animals such as cleaning, feeding and medicating
  • Monitoring playgroups while also placing dogs that get along appropriately
  • Exercised animals to maintain physical and mental health.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.

Education

Some College (No Degree) - Veterinarian Assisting

Norwalk Community College
Norwalk, CT

Skills

  • Exercising and playing
  • Nutritious Feeding
  • Animal care
  • Reliable & trustworthy
  • Customer service
  • Good work ethic
  • Conflict resolution
  • Organization
  • Friendly, positive attitude
  • People skills
  • Expertise of payment plans
  • Secretarial duties
  • Patient relations
  • Patient safety
  • Schedule management
  • Records management
  • Dental insurance knowledge

Languages

American Sign Language
Professional

Knows basic sign language

  • Studied American Sign Language for three years in high school
  • Currently brushing up on this language

Timeline

Administrative Assistant

Lincoln Technical Institute
09.2023 - Current

Treatment Coordinator

Dental Associates of CT
09.2021 - 03.2022

Kennel Attendant

Town of Stratford
06.2020 - 03.2021

Kennel Attendant

Townhouse for Dog and Cats
05.2019 - 02.2020

Some College (No Degree) - Veterinarian Assisting

Norwalk Community College
Shayla Leeney