Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shayla Mudgett

Coon Rapids,MN

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Cashier

Dunham's Sports
10.2022 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Toddler Teacher

Little Learners Academy
04.2021 - 08.2022
  • Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
  • Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
  • Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
  • Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
  • Developed individualized lesson plans tailored to each child''s needs, promoting overall growth and development.
  • Collaborated with parents to establish consistent routines and maintain open communication channels for optimal child support.
  • Monitored children''s progress through regular assessments and adjusted teaching approaches accordingly.

Event Caterer

Holiday Inn
09.2019 - 01.2021
  • Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
  • Maintained strict hygiene standards throughout the entire event catering process.
  • Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations.
  • Developed strong relationships with clients through consistent communication before, during, and after their events.
  • Enhanced client satisfaction by providing exceptional catering services for various events.
  • Increased repeat business by building a reputation as a reliable caterer known for superior customer service.

Education

High School Diploma -

Alexandria Area High School
Alexandria, MN
06.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Complex Problem-Solving

Languages

Spanish
Limited Working

Timeline

Cashier

Dunham's Sports
10.2022 - 01.2024

Toddler Teacher

Little Learners Academy
04.2021 - 08.2022

Event Caterer

Holiday Inn
09.2019 - 01.2021

High School Diploma -

Alexandria Area High School

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Shayla Mudgett