Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shayla Murray

Pittsfield,MA

Summary

Accomplished manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Offers strategic planning abilities, background in professional management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

14
14
years of professional experience

Work History

Registered Behavior Technician

United Cerebral Palsy
10.2021 - Current
  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Chief Executive Officer

Boatman Shoes LLC
05.2021 - Current
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Directed market expansions to propel business forward, meet changing customer needs.

Senior Supervisor

Hillcrest Educational Centers, Inc
01.2011 - 06.2021
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Identified underperforming areas and implemented effective process improvements.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Served on multiple committees to evaluate and recommend changes to policy, procedure and systems.
  • Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
  • Tracked and prepared quarterly reports to present to board of directors.

Education

Social Work

Westfield State University
Westfield, MA

Business

Berkshire Community College
Pittsfield, MA

Skills

  • Employee Motivation and Performance
  • Organizational Development
  • Strategic planning
  • Staff Management
  • Social Skills Development
  • Management Team Leadership
  • Leadership and People Development

Accomplishments

  • Achieved a leadership award
  • Earned Employee of the year award
  • Earned Employee of the month award
  • Attended a leadership conference
  • Attended quarterly management trainings for 6 years
  • Supervised team of 25 staff members.
  • Senior Supervisor for 3 years
  • Lead multiple teams through crisis situations
  • President of Best Buddies Committee

Timeline

Registered Behavior Technician

United Cerebral Palsy
10.2021 - Current

Chief Executive Officer

Boatman Shoes LLC
05.2021 - Current

Senior Supervisor

Hillcrest Educational Centers, Inc
01.2011 - 06.2021

Business

Berkshire Community College

Social Work

Westfield State University

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Shayla Murray