Shayla Pacheco
Sanford,NC
Overview
3
3
years of professional experience
Work History
Dental Assistant Intern
Little Tooth Co.
Apex, NC
01.2025 - Current
- Applied protective coating of fluoride to teeth during dental procedures.
- Conducted dental cleanings
- Maintained an organized and clean environment in the dental office, including sterilizing instruments and equipment.
- Scheduled appointments for patients in accordance with practice policies.
- Gathered and documented patient medical and dental histories.
- Observed infection control protocols while performing work duties.
Barista
Starbucks
Sanford, NC
08.2022 - Current
- Described menu items to customers and suggested appealing products.
- Utilized POS system to receive and process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Prepared and served a variety of coffee drinks, adhering to specific recipes and presentation standards.
- I washed and cleaned the coffee and espresso machines to ensure sanitary and properly functioning equipment.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Monitored inventory levels of supplies and restocked when necessary.
- Managed the morning rush of customers daily with efficient, levelheaded, and friendly customer service.
- Worked well with multiple team members to ensure a positive, adequate experience for each customer and coworker.
- Learned how to deescalate situations where customers felt strongly, and found solutions for the situation.
Education
Certificate - Dental Assisting
Central Carolina Community College
Sanford, NC07-2025
Skills
- Infection control
- Time management
- Critical thinking
- Preventive care
- Dental Ethics
- Patient communication
- Adaptability
- Customer service
- Hospitality and accommodation
- Multitasking capacity
- Active listening
- Team collaboration
- Consistent punctuality
- Positive attitude
Timeline
Dental Assistant Intern
Little Tooth Co.
01.2025 - Current
Barista
Starbucks
08.2022 - Current
Certificate - Dental Assisting
Central Carolina Community College