Shayla Patton

• Supported large-scale change and transformation IT initiatives across retail, finance, and regulatory operations. Led cross-functional workstreams, managed project governance, delivered executive-level reporting, and ensured alignment with enterprise change methodologies.

Bank of America – Data Privacy Vendor Storefront Initiative

· Monitored and tracked program progress and aligned with project prioritization and timelines in Microsoft Project.

· Weekly creation project status, updates, and maintenance of RAID log to internal teams

· Stakeholder management across Privacy and Technology teams.

· Lead weekly working group calls with key stakeholders.

· Held BRD finalization and demo meetings. Participated in MVP and sprint planning sessions.

Bank of America – Transformation & Regulatory Operations (RDARR)

• Managed project milestones for the CFO workstream supporting Risk Data Aggregation & Reporting Policy Adherence.
• Facilitated weekly workstream meetings with Compliance, Finance, Operations, and Risk partners.
• Facilitated lineage documentation and system asset flows with technical teams, critical risk figure owners, and data management teams.
• Defined and implemented Change Control processes for project inventory and EMP integration.
• Produced bi-weekly executive status decks summarizing risks, issues, decisions, and progress.
• Supported program controls, documentation, and governance aligned with enterprise change standards (ECM).

Gap Inc. – Enterprise Returns Policy Transformation

• Led multi-functional teams (Product, POS, Inventory, Store Ops, Contact Center, Change Management) for a major policy change initiative.
• Facilitated five concurrent workstreams, contributing to ~$8M operational savings.
• Developed and maintained project plans, schedules, and milestone tracking.
• Managed risk, issues, dependencies, and end-to-end testing coordination.
• Maintained program documentation, stakeholder communication, and issue ticket triage (JIRA, ServiceNow, CMS).

Coca-Cola – Project Implementation & Client Delivery

• Managed project plan, simulation schedule, deliverables, and client communication.
• Served as primary client contact for all project-related issues and milestones.
• Produced weekly stakeholder reports and managed risk/issue resolution.
• Developed change management expectations, user manuals, and transition plans.

• Managed 10–20 seasonal product strategy products generating $50M+ retail sales.
• Coordinated Sales, Design, Finance, and Logistics to deliver complex programs for Walmart, Amazon, Target, CVS, BJ’s.
• Led and created project timelines, risk assessments, stakeholder communication, and weekly status checkpoints.
• Conducted financial analysis and category performance evaluation to ensure program profitability.

• Managed 10–20 seasonal product strategy products generating $50M+ retail sales.
• Coordinated Sales, Design, Finance, and Logistics to deliver complex programs for Walmart, Amazon, Target, CVS, BJ’s.
• Led and created project timelines, risk assessments, stakeholder communication, and weekly status checkpoints.
• Conducted financial analysis and category performance evaluation to ensure program profitability.

• Defined and executed product strategies and roadmaps to achieve annual category sales and margin targets, leveraging market trends and consumer insights.
• Translated customer needs and business objectives into actionable product requirements, collaborating closely with cross-functional teams including Design, QA, Sourcing, Legal, and Manufacturing.
• Managed the full product lifecycle for lines distributed across Walmart, Michaels, Hobby Lobby, Amazon, and HSN ($50K–$1M+), overseeing go-to-market planning, launch execution, and ongoing performance analysis.
• Led cross-functional initiatives to ensure product-market fit, drive revenue growth, and deliver successful consumer-facing products.

• Managed product lifecycle for play yards, swings, and sleepers domestically and internationally.
• Conducted consumer insights and collaborated with Engineering on product improvements.
• Coordinated packaging, online content, pricing, and retailer presentations.
• Increased international product SKUs to 3 ($180K revenue) and expanded sleeper portfolio by 150%.