Shayla Poff
Portland,Oregon,Oregon
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
4
4
years of professional experience
Work History
House Cleaner
Private Cleaner
04.2023 - 01.2024
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Residential House Cleaner
Tidy Gnomes
10.2022 - 02.2023
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Streamlined cleaning processes for quicker completion without compromising quality.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
Caregiver
Home Instead
10.2020 - 10.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
Home Healthcare Aide
01.2020 - 10.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
No Degree - Polysomnography
Concorde Career College - Portland
Portland05.2020
High School Diploma -
Benson High School
Portland, OR06.2017
Skills
- Patient Companionship
- Documentation
- Progress Documentation
- Mobility Assistance
- Basic Housekeeping
- Compassionate communication
- Direct Patient Care
- Time Management
- Problem-Solving
- Verbal and written communication skills
Timeline
House Cleaner
Private Cleaner
04.2023 - 01.2024
Residential House Cleaner
Tidy Gnomes
10.2022 - 02.2023
Caregiver
Home Instead
10.2020 - 10.2021
Caregiver
Home Healthcare Aide
01.2020 - 10.2021
No Degree - Polysomnography
Concorde Career College - Portland
High School Diploma -
Benson High School
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