Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayla Reedus

South Bend,IN

Summary

Dynamic professional with extensive experience in customer service and cash handling at Michiana Mini Mart. Proven track record in resolving customer complaints and enhancing satisfaction. Skilled in training and mentoring staff, with strong problem-solving abilities. Committed to maintaining operational excellence and fostering a positive team environment. This would be a great opportunity to further my experience working with this company. Thank You Knowledgeable Assistant manager with solid background overseeing store operations and maintaining security. Successfully managed opening and closing procedures, contributing to seamless daily operations. Demonstrated problem-solving skills and leadership in training new staff, ensuring cohesive team environment and high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Key Holder

Michiana Mini Mart
02.2023 - 03.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Deli Team Lead

Martins Supermarkets
12.2019 - 01.2022
  • Customer service skills being helpful to all customers and coworkers. Cleaning during work and closing cleaning chores. I also took phone call for orders.
  • Streamlined inventory management for reduced wastage and improved product availability.
  • Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.

Education

High School Diploma -

Niles High School
1441 Eagle ST, Niles, MI 49120
06-2019

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Time management
  • Good communicating skills
  • Great problem solving skills

Timeline

Key Holder

Michiana Mini Mart
02.2023 - 03.2024

Deli Team Lead

Martins Supermarkets
12.2019 - 01.2022

High School Diploma -

Niles High School