Shayla Rivera
West Babylon,NY
Summary
Organized and dedicated Medical Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Skilled in managing front office functions, including, data entry, insurance eligibility, and records management. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Seeking to take next career step in health administration with a respected organization dedicated to providing high level care to a diverse patient population.
Overview
7
7
years of professional experience
Work History
Administrative Support Associate
Northwell Health Physician Partners - Flexstaff
04.2022 - Current
- Greeting and checking in/ checking out patients and providing them with any requested information and assistance
- Check and verify demographic information, as well as verifying insurance eligibility during check in process
- Collected daily office payments from patients
- Answer incoming phone calls in a friendly and efficient manner in a busy medical office setting
- Schedule and confirm patient’s appointments with their assigned medical providers
- Compiled and recorded medical charts, ensuring accurate and organized medical records
- Collected necessary paperwork for patient appointments such as authorizations and referrals
- Maintain an accurate filing system by sorting and organizing various medical documents
- Performed numerous data entry tasks into EHR and ensuring all patient data information is accurate
Seasonal Stock Associate
G By Guess
11.2021 - 01.2022
- Unpacked inventory
- Organized inventory in the stockroom
- Replenished and placed stock on sales floor as needed
- Answered customer and sales associate questions about available items in stock
- Assisted managers and associates in preventing theft and maintaining inventory
Administrative intern
Pronto of Long Island
02.2021 - 05.2021
- Sorted and organized files, spreadsheets, and reports
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail
- Restocked office supplies and retrieved files for staff
- Receive and process donated food
- Prepare food bags and/or boxes according to numbers of families in household
- Assist in organization, cleaning, and distribution of items in food pantry
Merchandise Associate
TJ Maxx, TJX Companies
11.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for distribution and placement across the sales floor
- Greeted customers, helped locate merchandise and suggested suitable options
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
Sales Floor Associate/ Fitting Room Associate
Burlington Coat Factory
07.2018 - 11.2019
- Greeted customers, helped locate merchandise and suggested suitable options
- Assisted in maintaining the back stock room and setting up merchandise displays on the sales floor
- Collaborated with fellow team members to keep fitting room and sales floor area clean and organized at all times
- Returned all clothes left in fitting rooms to the proper sales floor displays
Cashier
Kmartcorp
07.2017 - 11.2017
- Operated cash register to record all transactions accurately and efficiently
- Restocked and organized merchandise in front checkout lanes
- Helped customers complete purchases, locate items, and join reward programs
- Balanced cash drawer by counting cash at beginning and end of work shift
Education
Bachelor of Science - Public Health
SUNY College of Old Westbury
Old Westbury, NY 08.2017 - 5 2021
High School Diploma - undefined
North Babylon High School
North Babylon, NY 09.2013 - 6 2017
Skills
Excellent written communication skills
Excellent interpersonal communication skills
Excellent verbal communication skills
Proficient in Microsoft Word
Proficient in Microsoft Excel
Proficient in Electronic Health Records (EHR) systems
Proficient in Soarian
Proficient in Allscripts
Strong accuracy
Attention to detail
Organization
Prioritization
Proficient time management
Active listener
Proficient problem solving
Teamwork skills
Proficient in data entry
Fast typing
Record sorting
Filing medical documentation
Demonstrate attitude of respect
Demonstrate attitude of compassion
Timeline
Administrative Support Associate
Northwell Health Physician Partners - Flexstaff
04.2022 - Current
Seasonal Stock Associate
G By Guess
11.2021 - 01.2022
Administrative intern
Pronto of Long Island
02.2021 - 05.2021
Merchandise Associate
TJ Maxx, TJX Companies
11.2019 - 12.2020
Sales Floor Associate/ Fitting Room Associate
Burlington Coat Factory
07.2018 - 11.2019
Bachelor of Science - Public Health
SUNY College of Old Westbury
08.2017 - 5 2021
Cashier
Kmartcorp
07.2017 - 11.2017
High School Diploma - undefined
North Babylon High School
09.2013 - 6 2017
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