Shayla Rosenthall
Indianapolis,IN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Cork And Bottle
Grenada, MS
10.2020 - 10.2021
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Admissions Representative
John Casablancas Modeling And Career Center
Dunwoody, GA
11.2015 - 05.2020
- Supported students through admissions process by answering questions and assisting with forms.
- Explained admissions procedures and courses offered to potential students.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Scheduled 8 appointments per day to meet with students face-to-face and discuss education plans.
Education
MBA - Master Broker
Load Training College of Brokering
Phoenix, AZ03.2015
High School Diploma -
Continental Academy
Miramar, FL05.2002
Skills
- Administration and Reporting
- Stage Shows
- Scheduling and Coordinating
- Directing Team Members
- Store Opening and Closing Procedures
- Maximizing Profitability
- Negotiation and Conflict Resolution
- Admissions Support
- Enrollment Processing
- Orientation Sessions
- Customer Accounts Management
- Telephone Interviews
Timeline
Assistant Manager
Cork And Bottle
10.2020 - 10.2021
Admissions Representative
John Casablancas Modeling And Career Center
11.2015 - 05.2020
High School Diploma -
Continental Academy
MBA - Master Broker
Load Training College of Brokering