Shayla Salazar
Moreno Valley,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
8
8
years of professional experience
Work History
Business Owner
SSBEAUTY
02.2019 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Self Employed
Caregiving
04.2023 - 04.2023
Beauty Sales Associate
Ulta
01.2017 - 02.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
El Pollo Loco
07.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Diploma -
Moreno Valley High School
Moreno Valley, CA06.2016
Skills
- Sales Strategies
- Public Speaking
- New Business Development
- Task Delegation
- Cost Analysis and Savings
- Negotiation and Persuasion
- Work Planning and Prioritization
- Accounting Management
- Driven and Determined
- Attention to Detail
- Strategic Decision-Making
- Business Marketing
- Customer Service and Assistance
- Quality Assurance
- Inbound and Outbound Calling
- Safety Regulations
- Retail Marketing
- Spanish Speaking
Timeline
Self Employed
Caregiving
04.2023 - 04.2023
Business Owner
SSBEAUTY
02.2019 - Current
Beauty Sales Associate
Ulta
01.2017 - 02.2018
Cashier
El Pollo Loco
07.2016 - 01.2017
Diploma -
Moreno Valley High School
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