Shayla Lodde
Wolcott,IN
Summary
- Flexible hard worker ready to learn and contribute to team success.
- Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
- Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Littlestar Life Coaching
West Lafayette, IN
01.2024 - Current
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Developed and implemented behavior intervention plans based on individualized needs.
- Tracked data and monitored progress of student's goals and objectives.
- Conducted Functional Behavior Assessments to identify target behaviors and develop strategies for reduction and elimination.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
- Maintained accurate records of all sessions conducted with students.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Monitored medication administration during therapy sessions as needed.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
Eligibility Specialist
Knowledge Services
West Lafayette, IN
05.2022 - 01.2024
- Entered client information and files into databases for further review and tracking.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Coordinated with other departments to promote prompt processing of client applications.
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Explained eligibility details and affordability options to clients with kindness and respect.
- Gathered financial information from clients regarding income, assets and debts.
- Processed benefits applications and documents for food stamps and medical assistance.
Daycare Teacher
Jenn's Friends
Lafayette, IN
10.2020 - 03.2022
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Developed and enforced positive strategies to encourage good behavior.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Introduced learning activities and imaginative play to teach children to explore.
- Engaged with children on individual basis to build positive, trusting relationships.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
- Read stories to children and taught painting, drawing and crafts.
Eligibility Specialist
Knowledge Services
Lafayette, IN
01.2020 - 10.2020
- Entered client information and files into databases for further review and tracking.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Reviewed applications to verify client information and resolve discrepancies.
- Gathered financial information from clients regarding income, assets and debts.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Processed benefits applications and documents for food stamps and medical assistance.
- Explained reasons behind application denials and recommended further action.
- Participated in new hire training and development tasks.
Daycare Teacher
Bauer
Lafayette, IN
08.2017 - 01.2020
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Read aloud and played alphabet games to encourage early literacy.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
Crew Member
Pizza Hut
Lafayette, IN
10.2016 - 08.2017
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Took orders from patrons and input selections into store computer system.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Daycare Teacher
Lil Munchkins
West Lafayette, IN
01.2015 - 10.2016
- Supervised circle time, free play, outside play and learning and developmental activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Education
High School Diploma -
William Henry Harrison High School
West Lafayette, IN05.2012
Some College (No Degree) - Early Childhood Education
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Data Entry
- Telephone Etiquette
- Public Assistance Programs
- Application Review
- Applicant Support and Service
- Appointment Scheduling
- Payment Collection
- Data Compilation
- Curriculum Development
- Infant, Toddler, and Preschool Curricula
- Child Safety
- Infant Care
- Gentle Discipline
- Cleaning and Sanitation
- Customer Service
- Problem-Solving Abilities
Certification
- Child Development Association Certification (CDA)
Timeline
Registered Behavior Technician
Littlestar Life Coaching
01.2024 - Current
Eligibility Specialist
Knowledge Services
05.2022 - 01.2024
Daycare Teacher
Jenn's Friends
10.2020 - 03.2022
Eligibility Specialist
Knowledge Services
01.2020 - 10.2020
Daycare Teacher
Bauer
08.2017 - 01.2020
Crew Member
Pizza Hut
10.2016 - 08.2017
Daycare Teacher
Lil Munchkins
01.2015 - 10.2016
High School Diploma -
William Henry Harrison High School
Some College (No Degree) - Early Childhood Education
Ivy Tech Community College of Indiana
- Child Development Association Certification (CDA)
Similar Profiles
Sheilah NelsonSheilah Nelson
Life Coach at Finding Your Way Life Coaching, LLCLife Coach at Finding Your Way Life Coaching, LLC
MK WRIGHTMK WRIGHT
Rebranding Consultant at Adrienne Swanson Life CoachingRebranding Consultant at Adrienne Swanson Life Coaching
MARIE-MARCELLE MILLIENMARIE-MARCELLE MILLIEN
Life Coach at Life Coaching (Individual Contracts)Life Coach at Life Coaching (Individual Contracts)