Shayla Stiegler
Pittsburgh,PA
Summary
Highly motivated and hard working professional with a strong work ethic and a dedication to achieving excellence in all tasks. Eager to contribute to business success. Known for reliability, positive attitude, efficiency and the ability to manage multiple responsibilities effectively. Committed to exceeding customer expectations and contributing to a positive team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Dick's Sporting Goods, Inc
Pittsburgh, PA
01.2024 - Current
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Assisted customers with product selection and ordering process.
- Developed positive customer relationships through friendly greeting and excellent service.
- Looked for ways to go above and beyond job requirements.
Gymnastics / Cheerleading Coach
Sensations Studio
Pittsburgh, PA
01.2024 - Current
- Experience in coaching athletes in multiple disciplines.
- Adept at driving program growth and fostering a positive, inclusive environment.
- Skilled in progression and technique training.
- Mentored students in a positive and encouraging manner designed to build skill, character, and confidence.
- Proven track record at building strong and cohesive teams, while instilling a love for cheerleading and gymnastics.
Nanny / Caregiver
Sittercity
Pittsburgh, PA
06.2019 - Current
- Dedicated and nurturing nanny with a genuine passion for childcare.
- Over 5 years of experience in providing exceptional care for children of various ages.
- Known for creating a safe, stimulating, and loving environment while promoting children's physical, emotional, and social development.
- Skilled in maintaining open communication with parents to ensure a cohesive and supporting caregiving approach.
Customer Service Agent
Trego-dugan Aviation
Pittsburgh, PA
05.2023 - 08.2024
- Detail oriented and proactive customer service agent with experience in delivering exceptional support to diverse customer bases.
- Committed to enhancing customer satisfaction through effective communication and tailored solutions.
- Answered incoming calls promptly and professionally within company standards.
- Developed strategies for handling difficult customers effectively while maintaining professionalism.
Education
Diploma / License - Cosmetology
Fountain of Youth Academy of Cosmetology
Pittsburgh, PA06-2024
Some College (No Degree) - Criminal Justice
California University of Pennsylvania
California, PASome College (No Degree) - Business Administration
Community College of Allegheny County
Pittsburgh, PASkills
- Excellent Team Player
- Outstanding Client Care
- Professional Demeanor
- Retail Sales Experience
- Relationship Building and Management
- Active Listening
- Adaptability and Flexibility
- Time Management
Certification
- Licensed Esthetician
- Licensed Nail Technician
- Certified Lash Technician
- First Aid Certified
Timeline
Team Member
Dick's Sporting Goods, Inc
01.2024 - Current
Gymnastics / Cheerleading Coach
Sensations Studio
01.2024 - Current
Customer Service Agent
Trego-dugan Aviation
05.2023 - 08.2024
Nanny / Caregiver
Sittercity
06.2019 - Current
Diploma / License - Cosmetology
Fountain of Youth Academy of Cosmetology
Some College (No Degree) - Criminal Justice
California University of Pennsylvania
Some College (No Degree) - Business Administration
Community College of Allegheny County