Shayla Ward-Wilcox
Douglas,Ga
Summary
Dedicated and knowledgeable instructor with strong understanding of teaching math, science, and social studies. Committed to enhancing overall student success by maintaining productive relationships with students and parents and updating educational protocols. Detailed and goal oriented.
Overview
11
11
years of professional experience
Work History
Teacher
Coffee County Board Of Education
Douglas , GA
08.2021 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers and course work.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Substitute Teacher
Coffee County Board Of Education
Douglas , GA
09.2020 - 05.2021
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
WIC Breastfeeding Peer Counselor
Southeast Health District
07.2017 - Current
- Assist moms with breastfeeding goals, issues or concerns
- Educating moms on the benefits of breastfeeding.
Customer Service Associate
Goody’s
Douglas, GA
12.2016 - 01.2017
- Maneuvered POS system and handled monetary transactions
- Enhanced customer experience throughout shopping and checkout with great customer service
Cashier
Jerry J’s
Douglas, GA
01.2014 - 07.2014
- Operated cash register and handles cash transactions
- Liable for money in my drawer at all times; must count startup money and help management balance at end of shift
- Informed of great compliments from customers and received by management
Cashier
Jerry J’s
Douglas, GA
07.2013 - 08.2013
- Ran cash register and handles cash transactions
- Controlled money in my drawer always; must count startup money and help management balance at end of shift
- Demonstrated excellent customer service and compliments from customers and management
Customer Service/ Cashier
Lowe’s
Douglas, GA
03.2012 - 01.2013
- Handled cash register and monetary transactions
- Clerical duties were performed (answer telephones, make companies, send faxes, credit application system)
- Received performance reviews and received praised feedback from my manager; offered quarterly bonuses and raises.
Customer Service Rep
The Fun Place
Douglas, GA
05.2008 - 06.2010
- Supervised entry door for the family entertainment park; responsible for all cash in the park
- Prepared paperwork from the morning distribution and sales to match cash received at the end of the night
- Served as party hosts where I reconciled all my receipts for materials purchased to give to management
- Assigned a variety of other jobs (skate guard and DJ, cook and concession stand worker, skate room rental operator)
Education
Master Of Education - Elementary Education
Western Governors University
Salt Lake City, UT04.2023
Bachelor’s - business- IT Management
Western Governors University
05.2018
Associates - Health Administration Services
Colorado Technical University
06.2017
Associates of Science - Accounting
Colorado Technical University
09.2016
Skills
- Differentiated Learning Techniques
- Student-Centered Learning
- Positive Learning Environment
- Customer Service
Timeline
Teacher
Coffee County Board Of Education
08.2021 - Current
Substitute Teacher
Coffee County Board Of Education
09.2020 - 05.2021
WIC Breastfeeding Peer Counselor
Southeast Health District
07.2017 - Current
Customer Service Associate
Goody’s
12.2016 - 01.2017
Cashier
Jerry J’s
01.2014 - 07.2014
Cashier
Jerry J’s
07.2013 - 08.2013
Customer Service/ Cashier
Lowe’s
03.2012 - 01.2013
Customer Service Rep
The Fun Place
05.2008 - 06.2010
Master Of Education - Elementary Education
Western Governors University
Bachelor’s - business- IT Management
Western Governors University
Associates - Health Administration Services
Colorado Technical University
Associates of Science - Accounting
Colorado Technical University
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