Shayla Warren
KS
Summary
Dynamic and results-oriented professional with 4+ years of experience in specialized medical or professional office environments. Proven track record of delivering exceptional administrative support to managers and executives as well as customer service to patients and clients. Adept at managing operations, scheduling appointments, and working in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Front Office Administrator
Vision Surgery Consultants
08.2022 - Current
- Managed systems that accurately store electronic health records (EHR).
- Understands compliance, maintaining confidentiality, and adhering to industry regulations.
- Managed inventory.
- Administrative team building as well as coaching and training.
- Strong communicator known for building rapport and fostering positive relationships with patients and staff.
- Handled administrative needs promptly.
Family Care Manager
Self
03.2014 - 08.2022
- Enhanced family stability by conducting comprehensive assessments and developing tailored care plans.
- Collaborated with multidisciplinary teams to address complex issues and deliver holistic care solutions.
- Implemented efficient routines and systems to optimize time management and productivity.
- Demonstrated strong organizational skills in maintaining a well-run household environment
- Self-motivated, with a strong sense of personal responsibility.
Emergency Room Admin
Wesley Medical Center
08.2012 - 03.2014
- Perform various clerical tasks including answering phones, directing calls to appropriate personnel, responding to inquiries, and managing electronic and paper-based documentation.
- Enhanced communication between medical staff by promptly relaying critical information and updates on patient status.
- Contributed to a positive patient experience by providing compassionate assistance to patients and their families during their ER visit.
- Promoted a safe environment by maintaining a clean and organized unit clerk workstation throughout each shift.
Education
High School Diploma -
Wichita High School South
Wichita, KS05.2012
Skills
- Leadership
- Systems management
- Team building and training
- Document management
- Customer engagement
- Admin support
- Staff management
Timeline
Front Office Administrator
Vision Surgery Consultants
08.2022 - Current
Family Care Manager
Self
03.2014 - 08.2022
Emergency Room Admin
Wesley Medical Center
08.2012 - 03.2014
High School Diploma -
Wichita High School South
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