SHAYLA WHITTAKER
Norman,OK
Summary
Currently attending OU College of Law; special interest healthcare data and finance. Also, a knowledgeable Registered Nurse with over 12 years of experience in delivering comprehensive patient care. Advanced skill working with diverse patient populations. Demonstrated ability to foster relationships and coordinate with healthcare professionals to advance patient care.
Overview
12
12
years of professional experience
Work History
Flex
Norman Regional Hospital
06.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Quality/Risk Manager
Bridges Healthcare
06.2022 - 07.2023
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Handled sentinel events according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
- Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
Case Manager/Utilization Review
Distinctive Home and Healthcare Services
08.2015 - 07.2021
- left this position was to start law school.
- Headed weekly meetings with physicians and ancillary staff, providing patients’ medical conditions and creation of medical plans
- Providing recommendations regarding appropriateness of care, for identified diagnoses, based on standard of care
- Appropriately assess patients’ chief complaints and triage using Schmitt-
- Thompson protocols
- Lower costs while improving care quality by coordinating services and collaborating with dedicated healthcare team
- Document plans, findings and results and submitted to employers and insurance carriers
- Optimize program resource utilization to prevent unnecessary hospital admissions
- Perform training and identified gaps where additional training was needed
- Report/resolve issues and system barriers that allowed for more efficient and effective care
- Audit care team documentation to drive improvements.
Charge Nurse
Integris
08.2012 - 07.2015
- Recognized by management for providing exceptional patient care and having excellent work ethic
- Assisted in management of staff nurses while caring for patients with life-threatening illnesses
- Collaborated with case management to offer appropriate resources for patient's long-term care and support for family members
- Provided lead coverage to Cardiac Care Unit (PCCU) concurrently
- Coordinated with Director of ICU/PCCU to track and share data with Chief
- Nursing Officer and hospital CEO on patient outcomes measures and performance against goals
- Supported process improvement to enhance care team staff workflow
- Maintained compliance with organizational policies, procedures, and evidence-based guidelines
- Participated in care team meetings, performance improvement, and patient satisfaction initiatives.
Cardiovascular Registered Nurse
Integris
08.2011 - 08.2012
- Responded to emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
- Developed and maintained quality care systems and standards; created and improved medical protocols and guidelines
- Communicated with primary care physicians or emergency care providers to relay patient needs
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans
- Trained and mentored new RNs on hospital policies and standards of care
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Associates of Science - Nursing
Northern Oklahoma College
Bachelor of Science - Nursing in Nursing
Southwestern Oklahoma State University
Weatherford, OKJ.D -
University of Oklahoma College of Law
08.2024
Skills
- Flexible team player
- Scheduling flexibility
- Self-Motivated
- Dependable and Responsible
Timeline
Flex
Norman Regional Hospital
06.2022 - Current
Quality/Risk Manager
Bridges Healthcare
06.2022 - 07.2023
Case Manager/Utilization Review
Distinctive Home and Healthcare Services
08.2015 - 07.2021
Charge Nurse
Integris
08.2012 - 07.2015
Cardiovascular Registered Nurse
Integris
08.2011 - 08.2012
Associates of Science - Nursing
Northern Oklahoma College
Bachelor of Science - Nursing in Nursing
Southwestern Oklahoma State University
J.D -
University of Oklahoma College of Law
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