Shayla Wright
Randlett
Summary
Compassionate Child and Adolescent Case Manager with expertise in crisis intervention and case management. Skilled in coordinating community resources and engaging families to enhance client outcomes. Strong communicator and problem-solver, delivering tailored support in challenging environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intensive Child and Adolescent Case Manager
Helen Farabee Centers
Wichita Falls
06.2024 - Current
- Coordinated support services for families navigating complex needs and systems.
- Developed individualized care plans based on family strengths and challenges.
- Facilitated meetings to review progress and modify care strategies.
- Maintained detailed case notes and documentation for compliance and continuity of care.
- Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
- Adhered to confidentiality guidelines at all times while ensuring compliance with state regulations related to child welfare issues.
Child and Adolescent Case Manager
Helen Farabee Centers
Wichita Falls
04.2022 - Current
- Developed individualized service plans for adolescents with mental health needs.
- Conducted assessments to identify client strengths and challenges effectively.
- Collaborated with school personnel to ensure continuity of care between home and school environments.
- Identified individual training needs based on observed behaviors or performance gaps.
- Guided new employees in achieving success in assigned roles.
Crisis Clinician
Helen Farabee Centers
Wichita Falls
04.2021 - Current
- Assess mental health crises to determine immediate intervention needs.
- Provide crisis intervention services in emergency and outpatient settings.
- Educated clients and families on available mental health resources and support options to enhance understanding and access.
- Trained new staff on crisis management protocols and best practices to ensure consistent and effective interventions.
- Collaborated with police, medical staff, and community members to coordinate comprehensive crisis services and improve response efforts.
Adult Case Manager
Helen Farabee
Decatur
04.2021 - 04.2022
- Coordinated individualized care plans for clients with mental health needs to enhance service delivery.
- Conducted comprehensive assessments to pinpoint client strengths and challenges, facilitating targeted support.
- Collaborated with community resources to provide comprehensive services.
- Monitored client progress and adjusted care plans to ensure alignment with evolving needs and goals.
- Documented case notes and maintained accurate client records.
Correctional Officer
Wichita County Juvenile Probation
Wichita Falls
12.2020 - 04.2021
- Monitored daily activities, ensuring safety and compliance with facility standards.
- Enforced facility rules and regulations, promoting a safe environment for juvenile residents.
- Conducted routine inspections of living quarters and common areas.
- Collaborated with team members to resolve conflicts among residents.
- Documented incidents and prepared reports, facilitating informed management decisions.
Education
Bachelor of Social Work -
Midwestern State University
Wichita Falls, TX12-2020
Associate of Arts -
North Central Texas College
Bowie, TX05-2018
Skills
- Individualized care planning
- Crisis intervention
- Mental health assessments
- Case documentation
- Client confidentiality
- Family engagement
- Community resource coordination
- Team collaboration
- Adaptability to change
Certification
- Qualified Mental Health Professional
- Prevention and Management of Aggressive Behavior
- Trauma Informed Care
- Cardiopulmonary Resuscitation (CPR)
Timeline
Intensive Child and Adolescent Case Manager
Helen Farabee Centers
06.2024 - Current
Child and Adolescent Case Manager
Helen Farabee Centers
04.2022 - Current
Crisis Clinician
Helen Farabee Centers
04.2021 - Current
Adult Case Manager
Helen Farabee
04.2021 - 04.2022
Correctional Officer
Wichita County Juvenile Probation
12.2020 - 04.2021
Bachelor of Social Work -
Midwestern State University
Associate of Arts -
North Central Texas College