Shaylena Hess
Morgantown,WV
Summary
Child Protective Services Social Worker highly skilled in responding to reports of child abuse or neglect. Approaches cases with calm and objective eye with well-being of all parties in mind. Works cooperatively with law enforcement, court officials and educators to promote the welfare of children. Thorough Child Protective Specialist committed to keeping children safe and properly cared for by completing investigations and working hard to strengthen family units including. Excellent communication skills with an organized and systematic approach. Skilled at conducting home visitions, interviews and environmental assessments. Experienced with the foster care processes. Proficient in the PATH system. Compassionate and qualified child services professional well-versed in child abuse, neglect and safety concerns. Good recordkeeper and planner with in-depth understanding of court proceedings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social Worker position. Ready to help achieve safety goals for children and families. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Child Protective Services Worker
Department Of Health And Human Resources
Morgantown, WV
04.2023 - 12.2023
- Collaborated with schools, law enforcement and other community resources to gather information.
- Investigated home conditions to protect children from harmful environmental areas.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.
- Visited homes, inspected surroundings and interviewed family members.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Attended court proceedings, submitted documents and offered testimony.
- Developed plans to strengthen family units.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Freelance Reporter
Dominion Post
Morgantown, WV
11.2022 - 04.2023
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Wrote and submitted accurate, engaging, and fact-checked stories.
- Utilized social media to promote stories and build audience.
- Developed stories by researching facts and tracking down sources.
- Edited stories for accuracy and clarity.
- Collaborated with editors and other staff members to refine story angles and content.
Education
Bachelor Degree In Communication Arts - Mulimedia Communication And Professional Writing
Fairmont State University
Fairmont, WV04.2021
Skills
- Community Outreach
- Caseload Management
- Child Protection
- Court Proceedings
- Abuse and Neglect Investigation
- Report Writing
- Home Visits
- Client Needs Assessment
- Foster Care Youth
- Client Interviewing
- Conducting Interviews
- Cross-Departmental Collaboration
- Crisis Intervention
- Service Plans
- Family Support
- Documentation Skills
- Safety Assessments
- Client Advocacy
- Case Management
- Client Documentation
- Community Referrals
- Community Resources
- Microsoft Office Suite
- Document Editing
- Investigative Writing
- Technical Writing
- Research
- Editing
- Grammar Usage
- Press Releases
- Multimedia Writing
- Technical Documentation
- Proofreading
- Journalism
Certification
- Certified with the West Virginia Board of Social Work as per WV Code 30-30-30 and is approved to practice in accordance with the Service Worker Registry set forth within Legislative Rule 25CSR - series 1,3,5,6 and 7. Registry #RG082316734.
Additional Information
Completed in traing in child protection worker received certificate
Languages
English
Professional Working
Timeline
Child Protective Services Worker
Department Of Health And Human Resources
04.2023 - 12.2023
Freelance Reporter
Dominion Post
11.2022 - 04.2023
Bachelor Degree In Communication Arts - Mulimedia Communication And Professional Writing
Fairmont State University