Shaylene Jacobs
Bolton,NC
Summary
Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.
Overview
6
6
years of professional experience
Work History
Owner
VVS Bullies, LLC
08.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Medication Aide/CNA
WORX STAFFING
03.2022 - Current
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Administered prescribed drugs to high-volume patient caseload.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Enhanced patient health by accurately administering prescribed medications according to schedule.
- Supported the nursing staff with essential tasks, streamlining the overall care process.
Scheduling Coordinator and Central Supply
Accordius Health At Wilmington
05.2021 - 03.2022
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.
- Enhanced communication between departments, ensuring smooth scheduling adjustments and updates.
- Coordinated daily schedules for 30+ staff members, ensuring optimal coverage and productivity.
- Negotiated with suppliers to ensure timely delivery of resources, keeping projects on schedule.
Medication Aide/CNA
Accordius Health At Wilmington
04.2021 - 03.2022
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
CNA
Autumn Care Of Myrtle Grove
12.2020 - 02.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Davis Community
01.2020 - 12.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Float CNA
NHRMC
03.2019 - 03.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
No Degree - Business/ Pre-Nursing
Bladen Community College
Dublin, NC06.2026
High School Diploma -
East Bladen High School
Elizabethtown, NC06.2018
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Planning and execution
- Business marketing
- Strategic planning
- Staff hiring
- Payroll administration
- Team building
Timeline
Owner
VVS Bullies, LLC
08.2023 - Current
Medication Aide/CNA
WORX STAFFING
03.2022 - Current
Scheduling Coordinator and Central Supply
Accordius Health At Wilmington
05.2021 - 03.2022
Medication Aide/CNA
Accordius Health At Wilmington
04.2021 - 03.2022
CNA
Autumn Care Of Myrtle Grove
12.2020 - 02.2021
CNA
Davis Community
01.2020 - 12.2020
Float CNA
NHRMC
03.2019 - 03.2020
No Degree - Business/ Pre-Nursing
Bladen Community College
High School Diploma -
East Bladen High School
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