Shaylene Lopez
Gainesville,FL
Summary
I am highly motivated and always willing to learn. Seeking to enhance work ability and progress with great work ethics. I am great with people and able to engage with satisfactory outcome. I work well with others. I have patience and able to allow others to communicate what they need help and assistance with when necessary. I have experience with Word, Adobe, and Photoshop programs. Additional experience with current and prior employment programs.
Overview
2
2
years of professional experience
Work History
Team Member/Crew Member
Steak 'n Shake
09.2022 - Current
- Greeted customers at drive-thru and took food orders.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Used proper techniques to prepare food and ingredients.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Recorded orders by answering customer questions and entering requests in system.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Cleaned front and back areas of restaurant according to strict company standards.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member/Crew Member
McDonald's Restaurant
10.2021 - 01.2022
- Greeted customers at drive-thru and took food orders.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Prepared drinks and special treats, and packaged all food items appropriately.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Recorded orders by answering customer questions and entering requests in system.
- Accepted money and processed customer payments with high accuracy and efficiency.
- Cleaned front and back areas of restaurant according to strict company standards.
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
Education
No Degree -
Gainesville High School
Gainesville, FLSkills
- Following Instructions
- Completing Minor Repairs
- Technical Support
- Dietary Restrictions
- Continuous Development
- Stocking and Replenishing
- Attention to Detail
- Safe Work Practices
- Performance Maximization
- Money Handling
- Coordinate Supplies
- Chopping Vegetables
- Organizing Work Stations
- Facility Cleaning
- Components Assembly
- Removing Trash
- Set Up Devices
- Emergency Situations
- Staff Motivation and Discipline
- Sales Expertise
- Hazardous Chemicals
- Food Preparation Techniques
- Computer Skills
- Machinery Upkeep
- Equipment Maintenance
- Station Preparation
- Member Relations
- Proper Food Storage
- Dish Preparation
- Team Member Motivation
- Mechanically Inclined
- Operational Efficiency and Safety
- Teamwork and Collaboration
- Chemical Handling
- Area and Facility Cleaning
- Cash Register Systems
- Willingness to Learn
- Peer Relationships
- Guest Satisfaction
- Order Preparation
- Product Knowledge
- Cooperative Relationships
- Safety Understanding
- Menu Item Preparation
Languages
Spanish
Native or Bilingual
Timeline
Team Member/Crew Member
Steak 'n Shake
09.2022 - Current
Team Member/Crew Member
McDonald's Restaurant
10.2021 - 01.2022
No Degree -
Gainesville High School
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