Shaylene Wabeke
Marshall,MN
Summary
Adept in Office Management and Effective Team Collaboration, I excel in streamlining operations and enhancing team efficiency. At U.S. Bank, I significantly improved assessment processes, demonstrating my attention to detail and ability to meet tight deadlines. My proficiency in Microsoft Office and QuickBooks, coupled with a track record of achieving beyond set objectives, underscores my capability to add value in dynamic environments.
Overview
11
11
years of professional experience
Work History
Account Processor
U.S. Bank
Marshall, MN
12.2021 - Current
- Worked with assessors to resolve discrepancies in property valuations.
- Provided support throughout the entire assessment process from start to finish.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Ensured timely and precise payment of bills.
Certified Massage Therapist
The Escape Spa
Marshall, US
12.2019 - Current
- Utilized advanced massage methods to enhance client recovery and relaxation.
- Supported execution of regular tasks in spa setting.
- Advised clients on personal care between appointments and relevant products for individual needs.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Administrative Assistant
Harrison Truck Centers
Marshall, US
05.2018 - 12.2019
- Provided exceptional support to ensure customer satisfaction.
- Proficient in managing fiscal responsibilities.
- Oversaw accurate invoicing procedures and maintained records of outstanding balances.
- Mastered task completion despite challenging conditions.
- Collaborated effectively with colleagues.
- Organization
- Ensured compliance with standards.
Office Manager
The Escape Spa
Marshall, US
07.2016 - 01.2019
- Delivered exceptional service to address customer needs effectively.
- Implemented protocols in alignment with established procedures.
- Directed and controlled monetary operations.
- Executed tasks effectively under challenging and time-sensitive conditions.
- Collaborated effectively with team members.
- Optimized internal systems to drive better overall performance.
Apparel Sales Associate
ShopKo
Marshall, US
01.2016 - 07.2016
- Resolved client inquiries efficiently.
- Maintained concentration on tasks assigned.
- Adhered to established guidelines.
- Demonstrated strong organizational skills to streamline processes.
- Engaged in cross-functional teamwork across various departments.
Manager/Supervisor
Dickey's Barbecue Pit
Marshall, US
10.2013 - 06.2016
- Elevated service quality for customers.
- Adhered to established guidelines.
- Oversaw financial transactions regularly.
- Oversaw tasks assigned to teammates.
- Performed tasks successfully in time-sensitive situations.
Education
Diploma/GED -
Marshall Senior High School
Marshall, MN01.2015
Skills
- Microsoft Office
- Proficient in QuickBooks
- Office Administration Specialist
- Outlook
- Filing
- Microsoft Word
- Scheduling
- Receptionist
- Accurate Data Entry
- Microsoft Excel
- Accounts Receivable
- Office Management
- Office Experience
- Accurate Payroll Processing
- Bookkeeping
- Attention to detail
- Multitasking
- Effective Team Collaboration
- Property Tax Evaluation
- Deadline Management
Additional Information
Strong organizational skills, Proficient in Microsoft Word, Excel and PowerPoint, Fast learner, 4+ years of combined customer service skills, Ability to work well with others and as a team, High attention to detail
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Account Processor
U.S. Bank
12.2021 - Current
Certified Massage Therapist
The Escape Spa
12.2019 - Current
Administrative Assistant
Harrison Truck Centers
05.2018 - 12.2019
Office Manager
The Escape Spa
07.2016 - 01.2019
Apparel Sales Associate
ShopKo
01.2016 - 07.2016
Manager/Supervisor
Dickey's Barbecue Pit
10.2013 - 06.2016
Diploma/GED -
Marshall Senior High School
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