Shaylie Smith
Lehi,Ut
Summary
Reliable worker offering expertise in the use of a variety of cleaning products and techniques. Possesses excellent communication and organizational skills and a strong commitment to providing superior customer service. Dedicated to maintaining a clean, safe, and comfortable environment for all clients. Excellent track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
3
3
years of professional experience
Work History
Subcontractor
NVE
03.2024 - 04.2025
- Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture
- Disinfected and cleaned bathroom areas, refilling dispensers
- Demonstrated excellent time management skills by efficiently completing all tasks within specified deadlines
- Developed positive working relationships with staff members through effective communication and collaboration
- Stocked individual rooms and common areas with proper supplies
- Removed dirt and debris from high-traffic areas
- Notified supervisor of issues with equipment or breakage
- Demonstrated professionalism at all times while interacting with customers and colleagues
- Successfully directed traffic around construction sites in a safe and efficient manner
- Fostered positive working relationships by displaying courtesy towards all drivers passing through worksites
- Communicated effectively with supervisors about any issues that arose during shifts
Team Member
Boondocks food & fun
05.2023 - 09.2023
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Provided excellent customer service through solving problems and answering questions
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
- Assisted new employees during training sessions
- Provided support to team members to ensure all goals were met in a timely manner
- Demonstrated excellent organizational and problem-solving skills while managing multiple tasks simultaneously
- Counted money in cash drawers and communicated correct amounts to supervisors for reports
- Stocked shelves according to planograms and faced merchandise for visibility
Team Member
Costa Vida
01.2022 - 04.2022
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening duties, including store cleaning and restocking
- Arrived on time for shifts and adhered to company dress code guidelines
Skills
- Stocking and Replenishing
- Attention to Detail
- Money Handling
- Facility Cleaning
- Teamwork and Collaboration
- Guest Satisfaction
Timeline
Subcontractor
NVE
03.2024 - 04.2025
Team Member
Boondocks food & fun
05.2023 - 09.2023
Team Member
Costa Vida
01.2022 - 04.2022
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