Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shaylin Thomas

Amarillo,TX

Summary

Organized Health Unit Coordinator with 3 years of progressive experience planning patient activities, resolving complaints and updating medical files. Bringing strong understanding of medical procedures and medical terminology coupled with deep knowledge of hospital policies and operations. Seasoned professional committed to delivering excellent customer service in hospital setting.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Unit Coordinator & PCT

Northwest Texas Hospital
04.2019 - 08.2022
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Triage and admit patients, and take vitals, sugars, and perform EKG's
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
  • Reduced wait times for patients by effectively managing patient flow within the health unit.
  • Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
  • Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.

Secretary

Thomas Redi Mix
01.2017 - 04.2019
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

High School Diploma -

River Road High School
Amarillo, TX

Associate of Science - Nursing

Amarillo College
Amarillo, TX

Skills

  • Workflow Coordination
  • Patient Registration
  • Multitasking Capabilities
  • Adaptability and Flexibility
  • Medical Records Management
  • Medical Terminology Proficiency
  • Compassionate Communication
  • Teamwork and Collaboration
  • Basic Life Support
  • Patient Care
  • Vital Signs Monitoring

Certification

  • BLS certified

Timeline

Health Unit Coordinator & PCT

Northwest Texas Hospital
04.2019 - 08.2022

Secretary

Thomas Redi Mix
01.2017 - 04.2019

High School Diploma -

River Road High School

Associate of Science - Nursing

Amarillo College

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Shaylin Thomas