Shaylon Alderman
Renton
Summary
Dynamic professional with extensive experience at Allied Universal Security Services, excelling in CCTV monitoring and emergency response. Proven ability to enhance customer satisfaction through effective communication and de-escalation techniques. Skilled in incident reporting and onboarding processes, consistently ensuring compliance and operational efficiency. Committed to maintaining a secure and welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Allied Universal Security Services
Seattle
12.2023 - Current
- Managed lost and found items, ensuring safe return to rightful owners.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Conducted regular patrols of property to detect and deter unauthorized access.
- Monitored CCTV surveillance system footage for suspicious activities.
Administrative Assistant
Robert Half
Federal Way
02.2022 - 12.2023
- Ensured that necessary paperwork is completed correctly before an employee begins work.
- Provided guidance and support to new employees throughout their onboarding period.
- Assessed new hires for compliance with company, state and federal requirements.
- Oversaw necessary onboarding activities, addressing questions to speed up process.
- Addressed harassment allegations, work complaints or other employee concerns.
- Aided communication between candidate and hiring manager, reaching out to candidates directly.
- Maintained employee records, including contracts, benefits information, performance reviews and other related documents.
Property Manager
Robert Half
Seattle
02.2022 - 12.2023
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Prepared detailed budgets and financial reports for properties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
Education
Certificate Of Completion - Banking And Finance
Bank Works
Tacoma, WA08-2022
High School Diploma -
CareerLink Highschool
Seattle, WA06-2016
Skills
- CCTV monitoring
- Access control
- First aid administration
- Incident reporting
- Emergency response
- Customer Service and De-escalation
- Onboarding and Documentation Processing
- Money handling and financial reporting
- Office Administration and Reception
- Scheduling and vendor coordination
- Microsoft Office 365, Excel, DocuSign, Workday
- Data entry, filing, and organizing work orders
- Communication (email, phone, and in-person)
Certification
- Guard Card
- CPR Certification
- Bank Work$
Timeline
Unarmed Security Officer
Allied Universal Security Services
12.2023 - Current
Administrative Assistant
Robert Half
02.2022 - 12.2023
Property Manager
Robert Half
02.2022 - 12.2023
Certificate Of Completion - Banking And Finance
Bank Works
High School Diploma -
CareerLink Highschool
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