Summary
Overview
Work History
Education
Skills
Abilities - Office
Additional Information
Objective
Certification
Timeline
Generic

Shaylynn Garza

Fort Washakie,WY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Andi has been an amazing mentor in the past two years that we have worked together. Andi has included me in internal issues, decisions and discussions. I have shadowed her through all that pertains to the HR office. It has given me the knowledge to continue the work flow that needs to take place in WRITC.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Wind River Inter-Tribal Council- Human Resource
05.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Consulation Review Officer

Tribal Historic Preservation Office
08.2018 - 06.2021
  • I answered phone calls, took messages if other employees were out of the office
  • I would overlook Cultural land areas in the northwest region of the united states
  • This included cultural, plants, and landmarks in area where satelite or towers were going to be placed
  • I would either continue or denie the area if i would see anything cultural
  • I would also use the fax machine, print, and computer for all of my work
  • I would give updates of any consultation to my supervisors that I did not see fit to clear.

Secretary

Eastern Shoshone Education
06.2015 - 07.2018
  • The same job duties as when i was imployed as Education Technician.

Teacher Aid

Shoshone & Arapaho Early Head
03.2015 - 06.2016
  • I would help tend to the babies in the morning
  • Prepared there breakfast, lunch and snacks
  • Change there diapers, put the kids down for a nap
  • Play with them inside the room
  • Take them on walks around the parking lot
  • When it was nice out, they would have some free time on the play ground
  • If there was an accident, i would have to write a incident report about the student getting hurt
  • Have parent days, where we would talk to the parents about the kids progress.

Education Technician

Shoshone Education
02.2014 - 03.2015
  • Education Tech- My Duties that I was assigned to was that to answer the phones, greet clients at the door
  • If students came in to get an application, I would make sure that I went through the application with them, so they knew exactly what was required
  • When they turned in the application
  • That application would be considered complete once everything on the second page was turned in with the application
  • If there was one document missing, I would make a check list on the computer, so that they would know what they had turned in and what they were still missing
  • However, I would have to give the application back to them along with the other documents
  • I also did a lot of College Scholarship Letter to the Schools and Student that were approved by ourprogram
  • I went to various meeting at the Colleges when my boss was not available
  • Talked to seniors from different districts about the opportunity's that they have to go to college
  • Filed a lot of paperwork in students folders that we were funding
  • I entered data into the computer
  • I had to update current students and previous students files on the computer and even the folders
  • I scanned folders in to the computer
  • In the office we have a confidentiality with the students and also the school about giving out certain information, If you are not on the paperwork of a student
  • We can not let you know about that student.

Secretary

Bill's Quality Auto Glass
08.2013 - 10.2013
  • I answered phones, looked up windshield quotes for customers, took insurance information from when a customer filed a claim
  • Made and scheduled appointments for windshield replacements or chip repairs
  • Wrote down information for my boss
  • About who called and what they were asking for, and organize paperwork.

Cashier

Shoshone Rose Casino
07.2012 - 11.2012
  • I would cash customers tickets and pay them the correct amount, I would take copies of ID's for verification when they would either cash a check or a jackpot
  • I would make sure that the ID's that we would get were in good condition and valid
  • Answered phones
  • Update clients accounts on the computers
  • Make sure that we were providing what the customer wanted when we would cash them out
  • Worked with cash from $10,000 to 30,000.

Office Manager

Shoshone Oil and Gas
11.2009 - 01.2010
  • I answered phones, entered Oil and Gas Production in to the computer, filed paperwork from Oil companies
  • Faxed work orders off, made Oil Production maps on the NIOGEMS computer
  • Scheduled meetings and transported information to companies
  • I was able to go out into the field with my boss and take information and data from Oil companies and Gravel sites
  • Made sure that we had current funds for every project that we were involved with.

Clerical Secretary

Tribal Employment Rights Ofc
07.2009 - 10.2009
  • I would greet customers that would walk into the office
  • I would help them either update or fill out a new application for jobs
  • I'd make sure they would fill out paper work and enter the information into the computer log
  • Take copies of 2 forms of identification and to make sure everything is valid
  • Talk to them about what types of jobs they are interested in or what jobs are available
  • I would fax applications off the various companies
  • I would file clients folder in alphabetical order
  • Answered phones and directed people to right employees offices.

Waitress

Silver Spur Lanes
12.2008 - 01.2009
  • My job duties were to greet people when they would walk into the Bowling Alley, took
  • Food and drink orders, cooked the food, made pizza, washed dishes and cleaned up around the Bowling Alley after leagues were finished, and also after Community Bowling.

Education

American Indian Studies, Associate's Degree -

Central Wyoming College
Riverton, WY
05.2020

High School Equivalency Diploma -

CWC
Riverton
05.2013

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft word
  • Google Suites
  • Doc-sign
  • ArcGIS
  • ESRI
  • MIP
  • Tribal Insurance Process System (TIPS)
  • Federal Authorized Receipt Portal (Fingerprints)
  • Time Management
  • Recordkeeping
  • Verbal Communication
  • Data organization
  • Deadline-oriented
  • Professional and mature
  • Relationship Building
  • Meticulous attention to detail
  • Payroll and budgeting
  • Team Bonding
  • Maximum Reports
  • Everwell (AFLAC)
  • Delta Dental
  • VSP
  • WRITC Website
  • ADP
  • Xtiri

Abilities - Office

My abilities in the office is that I pay close attention to detail on information that is given to me verbally and paper. I have the ability to be able to multi task in the office, especially on pay day weeks to get all the information in and make sure that all employee information is completed. I have the knowledge to updating information that is a continuing process in the office and is time consuming. I have built strong verbal communication with all directors, supervisors and employees within the departments. I have been given the opportunity to supervise the HR office when HRO is out. I also have the knowledge to cross train our security in the HR office, provide more assistance when is needed. My knowledge of all software that is used in the HR office is a priority that keeps the department running. 

Additional Information

I know that I am a very determined worker in what ever job I take on. I am self motivated, I keep myself busy doing what needs to be done. I have learned that in the past my weakness use to be time management, however I learned to prioritize and delegate my duties in the office. So when I do take on to much at once I won't become overwhelmed. I love being around other people, and I love to meet new people that I work with in the office or business. I am very good with customers and employees.

Objective

Shaylynn Durgin, 13 Cedar Butte Lane, Fort.washakie, WY, 82514, (307) 840-2332, (307) 840-6573, shaylynng3@gmail.com

Certification

Geo Information Systems- Completed in 2020

Adjudication- Completed April 2023

TERO 101- Completed 2024


Timeline

Administrative Assistant

Wind River Inter-Tribal Council- Human Resource
05.2022 - Current

Consulation Review Officer

Tribal Historic Preservation Office
08.2018 - 06.2021

Secretary

Eastern Shoshone Education
06.2015 - 07.2018

Teacher Aid

Shoshone & Arapaho Early Head
03.2015 - 06.2016

Education Technician

Shoshone Education
02.2014 - 03.2015

Secretary

Bill's Quality Auto Glass
08.2013 - 10.2013

Cashier

Shoshone Rose Casino
07.2012 - 11.2012

Office Manager

Shoshone Oil and Gas
11.2009 - 01.2010

Clerical Secretary

Tribal Employment Rights Ofc
07.2009 - 10.2009

Waitress

Silver Spur Lanes
12.2008 - 01.2009

American Indian Studies, Associate's Degree -

Central Wyoming College

High School Equivalency Diploma -

CWC

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Shaylynn Garza