Summary
Overview
Work History
Skills
Certification
Timeline
Generic

ShayLynn Jean-Calamungi

833 Spicer Dr. Brooklyn,MI

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in time management and customer service. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Office Manager/Opthalmic Technician/Optician/Front Desk Receptionist

Ann Arbor Vision Care
Ann Arbor, MI
06.2024 - Current

Oversaw the seamless and successful transition of Ann Arbor Vision Care (new owner) from Takahashi Eye Care in addition to all the duties previously listed under Takahashi Eye Care.

Office Manager/Opthalmic Technician/Optician/Front Desk Receptionist

Takahashi Eye Care
Ann Arbor, Michigan
07.2010 - 06.2024

Established welcoming environment by greeting patients upon arrival.

Verified personal information and prescriptions during patient check-ins.

Maintained accurate patient records through diligent data entry in medical software.

Coordinated patient appointments, managing daily calendar and insurance tasks.

Conducted classes for new patients on contact lens procedures and refractive therapy.

Managed inventory of frames and medical supplies, ensuring timely stock orders.

Supervised staff members, organizing schedules and delegating tasks effectively.

Facilitated communication between staff, patients, and healthcare providers.

Skills

  • Office and staff management
  • Patient record maintenance
  • Medical software management
  • Performance improvement
  • Financial tracking
  • Inventory and purchasing management
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Time management
  • Employee training
  • Credit and collections
  • Data entry
  • Financial reporting
  • Scheduling and calendar management
  • Account reconciliation
  • Vendor engagement
  • Workflow optimization
  • Communication skills

Certification

  • HIPPA Compliance and Training
  • Understanding Diversity
  • The Art of Customer Service

Timeline

Office Manager/Opthalmic Technician/Optician/Front Desk Receptionist

Ann Arbor Vision Care
06.2024 - Current

Office Manager/Opthalmic Technician/Optician/Front Desk Receptionist

Takahashi Eye Care
07.2010 - 06.2024
ShayLynn Jean-Calamungi