Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in time management and customer service. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Oversaw the seamless and successful transition of Ann Arbor Vision Care (new owner) from Takahashi Eye Care in addition to all the duties previously listed under Takahashi Eye Care.
Established welcoming environment by greeting patients upon arrival.
Verified personal information and prescriptions during patient check-ins.
Maintained accurate patient records through diligent data entry in medical software.
Coordinated patient appointments, managing daily calendar and insurance tasks.
Conducted classes for new patients on contact lens procedures and refractive therapy.
Managed inventory of frames and medical supplies, ensuring timely stock orders.
Supervised staff members, organizing schedules and delegating tasks effectively.
Facilitated communication between staff, patients, and healthcare providers.