Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaylynn Palacio

Kenner,Louisiana

Summary

Proven to enhance customer experiences and streamline operations, I excelled at MedVet by implementing effective organizational strategies and fostering strong client relations. My adeptness in data entry and verbal communication significantly increased efficiency and customer satisfaction, demonstrating a commitment to excellence and a results-driven approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

6
6
years of professional experience

Work History

Receptionist

MedVet
09.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Assistant Manager

Reginelli's Pizzeria
02.2018 - 09.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Receptionist

Banfield
02.2021 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

High School Diploma -

East Jefferson
Metairie
05.2017

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling
  • Greeting and Seating Clients

Timeline

Receptionist

MedVet
09.2023 - Current

Receptionist

Banfield
02.2021 - 03.2022

Assistant Manager

Reginelli's Pizzeria
02.2018 - 09.2023

High School Diploma -

East Jefferson
Shaylynn Palacio