Shay Lynn Reamann
Mandan
Summary
Dedicated Corrections Officer with strong skills in security procedures, emergency response, and verbal communication. Committed to maintaining safety and structure while fostering a positive rehabilitation environment.
Overview
12
12
years of professional experience
Work History
Corrections Officer
North Dakota State Penitentiary
07.2022 - Current
- Supervised inmate activities to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and order within the penitentiary.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Facilitated communication between inmates and staff to promote a positive correctional environment.
Server
Buffalo Wild Wings
09.2015 - 06.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Trained new servers on menu items, service standards, and operational procedures for improved team performance.
- Implemented upselling techniques, contributing to increased sales revenue through enhanced customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Mental Health Technician
Dacotah Foundation
09.2019 - 01.2021
- Maintained accurate documentation of 12 patient interactions and progress notes as required by health regulations.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Busser
Pizza Ranch Buffet
09.2014 - 04.2016
- Cleaned and maintained dining area, ensuring optimal guest experience and safety standards.
- Assisted in food preparation, supporting kitchen staff to enhance service efficiency.
- Set up and replenished buffet stations, promoting variety and freshness for customers.
- Collaborated with team members to streamline workflow during peak service times.
Education
Bachelor of Science - Criminal Justice
University of Mary
Bismarck, ND04-2025
Skills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
- First aid and CPR certified
- Armory and key control
- Integrity and honesty
- Policy enforcement
Timeline
Corrections Officer
North Dakota State Penitentiary
07.2022 - Current
Mental Health Technician
Dacotah Foundation
09.2019 - 01.2021
Server
Buffalo Wild Wings
09.2015 - 06.2023
Busser
Pizza Ranch Buffet
09.2014 - 04.2016
Bachelor of Science - Criminal Justice
University of Mary