Shayna Ballard
Rifle,CO
Summary
Highly motivated professional with 6+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Food Truck Owner
Self-employeed
Palisade, CO
06.2023 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Analyzed industry trends to develop competitive strategies.
- Oversaw budgeting and financial management.
- Negotiated contracts with vendors and suppliers.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Developed policies and procedures for the organization.
- Ensured compliance with local, state, and federal regulations.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Developed and implemented successful sales strategies to meet business goals.
- Hosted special events to boost brand awareness and increase community engagement.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Implemented campaigns and promotions to help with developing goods and services.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Nail Technician
Self-employeed
Meeker, CO
05.2020 - 08.2023
- Maintained customer records for future reference.
- Conducted consultations with clients to determine their needs and preferences.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Followed health regulations regarding sanitation practices throughout the salon.
- Responded promptly to customer inquiries and complaints.
- Promoted additional services to existing clients in order to increase revenue.
- Provided excellent customer service through friendly interactions with clients.
- Built repeat client base to increase profits and stabilize cash flow.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Scheduled client appointments and accepted payments.
- Promoted special offers through social media platforms to attract new customers.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Investigated new trends in beauty industry services to stay current with offerings available at the salon.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting relationships.
Education
Esthetician & Nail Technician -
Avalon School of Cosmetology
Phoenix, AZ04-2020
High School Diploma -
Cortez High School
Phoenix, AZ05-2014
Skills
- Marketing tactics
- Budget Administration
- Regulatory Compliance
- Labor Relations
- Business Management
- Financial Management
- Verbal and written communication
- Product branding
- Sales Leadership
- Client Service
- Business Development
- Financial Planning
- Relationship Building
- Inventory Management
- Data Analysis
- Interpersonal Skills
- Problem-Solving
- Purchasing and planning
- Business Growth Initiatives
- Effective Communication
- Team Collaboration
- Staff Development
Timeline
Food Truck Owner
Self-employeed
06.2023 - Current
Nail Technician
Self-employeed
05.2020 - 08.2023
Esthetician & Nail Technician -
Avalon School of Cosmetology
High School Diploma -
Cortez High School