Shayna Blackman
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Motivated, goal oriented, enjoy learning and acquiring new skills. Relocating to Greenville, SC to be closer to family and pursue educational goals.
Overview
4
4
years of professional experience
Work History
Cashier
Kroger
11.2022 - Current
- Said Hello and Thank you to every customer passing promise shops.
- Organized Check lanes and fronted coolers for the front end, aisles, and for the deli.
- Resolved customer transaction issues and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted store leaders with maintaining store productivity and for other departments in the store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Instacart Shopper
Instacart
04.2020 - 10.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Loaded and unloaded orders at customer's homes or locations.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
- Developed professional relationships with customers to establish repeat business and increase trust.
Server
Steak N Shake
12.2019 - 04.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted and sat customers down at the door efficiently, handing them menus and rolled silverware.
- Create to-go orders
- Mop and sweep the floors, fill sugar caddies, clean walls and booths, make kids menu's, roll silverware.
Education
No Degree - Psychology
Palm Beach State College
Lake Worth, FL06.2020
No Degree - Environmental Science
Florida Gulf Coast University
Fort Myers, FL06.2018
High School Diploma -
Gstar School of The Arts
West Palm Beach, FL05.2014
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Organizational abilities
Timeline
Cashier
Kroger
11.2022 - Current
Instacart Shopper
Instacart
04.2020 - 10.2021
Server
Steak N Shake
12.2019 - 04.2020
No Degree - Psychology
Palm Beach State College
No Degree - Environmental Science
Florida Gulf Coast University
High School Diploma -
Gstar School of The Arts
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