Shayna Brubaker
Springfield,MO
Summary
Results-driven recreation professional specializing in visitor engagement and program development. Demonstrated success in enhancing guest experiences through effective safety protocols and community-focused initiatives. Committed to fostering connections and promoting environmental stewardship in outdoor settings.
Overview
16
16
years of professional experience
Work History
Seasonal Student Trainee (Park Guide)/Intern
Wilson's Creek National Battlefield-DOI/NPS
Republic, MO
06.2026 - Current
- Assisted in organizing community events and recreational programs for local residents.
- Maintained cleanliness and upkeep of park facilities and outdoor spaces.
- Engaged with visitors to provide information about park activities and services.
- Collected feedback from participants to improve future programming efforts.
- Monitored safety protocols during events to promote a secure environment for all attendees.
- Adhered strictly to all safety protocols while working in a variety of outdoor settings.
Recreation Leader
Dan Kinney Family Center/Springfield-Greene County Park Board
Springfield, MO
04.2025 - 05.2026
- Facilitated daily recreation and fitness operations to boost community engagement.
- Delivered exceptional customer service, addressing inquiries and enhancing user experiences.
- Monitored facility usage and assisted with programs and events to ensure operations ran smoothly.
- Trained new staff on program procedures and engagement strategies to enhance participant interaction.
- Supported the setup and breakdown of equipment for sports activities and events.
- Engaged with visitors to provide information about park activities and services.
- Assisted with the setup of recreational activities in parks and recreation areas.
Camp Host
Serrano Campground, San Bernardino National Forest
Big Bear Lake, CA
03.2021 - 11.2021
- Managed reservations and monitored campground activities, ensuring guest safety and enjoyment.
- Educated visitors on park regulations and local outdoor recreation opportunities, enhancing their overall experience.
- Assisted campers with site selection while providing information on nearby attractions.
- Facilitated check-in processes for campers to streamline arrival procedures.
- Coordinated maintenance of facilities, including restrooms and picnic areas, to uphold cleanliness and comfort for guests.
- Trained new hosts on campground protocols and customer service best practices.
- Supported emergency response efforts through collaboration with USFS staff.
- Collaborated with park staff to promote environmental stewardship initiatives.
Volunteer Camp Host
Manatee Cove RV Park, Patrick AFB
Satellite Beach, FL
03.2018 - 04.2019
- Managed site reservations and coordinated check-ins efficiently.
- Welcomed guests and managed reservations to streamline check-in processes.
- Ensured safe, hospitable environment for military families and retirees.
- Collaborated with maintenance staff to promptly address guest concerns.
- Facilitated guest feedback and communication with management to address concerns promptly.
- Enforced park rules to maintain safety for all guests.
Zipline/Canopy Tour Guide
Branson Zipline
Branson, MO
05.2010 - 09.2010
- Conducted safety briefings for groups of up to 20 guests, ensuring understanding of protocols before each canopy tour.
- Explained tour details and safety protocols to participants clearly and concisely.
- Adhered to safety protocols consistently during all guided tours.
- Managed equipment setup, ensuring participant safety and effective group dynamics.
- Coordinated guest flow to maintain an organized tour schedule, enhancing overall guest satisfaction.
- Engaged guests with storytelling to enhance their enjoyment and connection to the tour experience.
- Maintained positivity and enthusiasm while interacting with guests throughout tours.
- Completed certification as an account challenge course guide.
Special Event Coordinator & Cake Decorating
Confection Perfection
Melbourne , FL
10.2019 - 03.2020
- Coordinated event logistics including venue selection and vendor management.
- Developed creative themes and concepts for various events and celebrations.
- Collaborated with team members to ensure seamless event execution.
- Oversaw setup and breakdown of event spaces to meet client specifications.
- Provided on-site support during the day of the event, including problem-solving if necessary.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Collaborated with clients to create custom cake designs and flavor selections.
- Managed inventory of baking supplies and ensured timely restocking as needed.
- Maintained a clean and organized workspace to comply with health regulations.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
Education
Bachelor of Science - Sport and Recreation Administration
Missouri State University
Springfield, MO07-2026
Undergraduate Certificate - Nonprofit Leadership
Missouri State University
Springfield, MO09-2026
Professional Certification - Certified Parks & Recreation Professional
National Parks & Recreation Association
09-2026
Master of Science - Recreation Therapy
Indiana University, Bloomington
Bloomington, IN12-2029
Skills
- Visitor services
- Program facilitation
- Interpretive skills
- Outdoor and adventure education
- Safety protocols
- Curriculum and activity planning
- Community engagement
- Visitor engagement
- Environmental stewardship
- Youth and volunteer le
Timeline
Seasonal Student Trainee (Park Guide)/Intern
Wilson's Creek National Battlefield-DOI/NPS
06.2026 - Current
Recreation Leader
Dan Kinney Family Center/Springfield-Greene County Park Board
04.2025 - 05.2026
Camp Host
Serrano Campground, San Bernardino National Forest
03.2021 - 11.2021
Special Event Coordinator & Cake Decorating
Confection Perfection
10.2019 - 03.2020
Volunteer Camp Host
Manatee Cove RV Park, Patrick AFB
03.2018 - 04.2019
Zipline/Canopy Tour Guide
Branson Zipline
05.2010 - 09.2010
Bachelor of Science - Sport and Recreation Administration
Missouri State University
Undergraduate Certificate - Nonprofit Leadership
Missouri State University
Professional Certification - Certified Parks & Recreation Professional
National Parks & Recreation Association
Master of Science - Recreation Therapy
Indiana University, Bloomington