Summary
Overview
Work History
Education
Skills
Timeline
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Shayna Davis

Pawtucket

Summary

Care-focused Phlebotomist completed 100 hours in rotation Woman and infants infertility center. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.

Im organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

3
3
years of professional experience

Work History

clinical rotation

Woman And Infants
03.2024 - 04.2024
  • Completed 104 hours of clinical rotation at woman and infants infertility center
  • performed 200 venipunctures
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Maintained detailed records of all collected samples, contributing to seamless communication between the lab and medical teams.
  • Managed high-volume workloads, successfully completing up to 20 blood draws per day during peak times.
  • Ensured proper patient identification before each procedure, minimizing risk of incorrect blood collection or results reporting.
  • Contributed to efficient laboratory operations by accurately entering patient data and test orders into the electronic medical records system.
  • Supported clinical team by promptly delivering specimens to appropriate departments for timely analysis.
  • Enhanced patient experience by providing compassionate and efficient blood draw services.
  • Developed strong rapport with patients, addressing their concerns and alleviating anxiety prior to blood draws.
  • Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Reviewed patient records for accuracy and completeness.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Verified patients' identification for proper sample collection.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Developed and implemented strategies to improve phlebotomy processes.

Receptionist/Guest Advocate

ELIZABETH BUFFUM CHACE CENTER
01.2021 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Maintained confidentiality of information regarding clients and company.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collaborated with team members to provide seamless assistance across all areas of the store.

Education

Phlebotomy Certification

Community College of Rhode Island
Warwick, RI
05.2024

Associate of Arts - General Studies.

Community College of Rhode Island
Warwick, RI
05.2023

Skills

  • HIPAA Regulations Understanding
  • Infection control protocols
  • Patient Care Coordination
  • Phlebotomy Techniques
  • Healthcare Compliance Knowledge
  • Computer Software Proficiency
  • Patient-focused care
  • Reliable team player
  • CPR
  • Laboratory maintenance
  • Companionship and emotional support

Timeline

clinical rotation

Woman And Infants
03.2024 - 04.2024

Receptionist/Guest Advocate

ELIZABETH BUFFUM CHACE CENTER
01.2021 - 05.2023

Phlebotomy Certification

Community College of Rhode Island

Associate of Arts - General Studies.

Community College of Rhode Island

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Shayna Davis