Shayna Dolle
Sacramento,CA
Summary
Seeking entry-level opportunities to expand skills while facilitating company growth. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the work environment.
Overview
2
2
years of professional experience
Work History
Process Guide
Amazon
Sacramento, CA
04.2023 - Current
- Managed resource allocation to maximize team productivity.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Coordinated logistics operations for timely product delivery.
- Established effective communication channels among departments.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Monitored operations and reviewed records and metrics to understand company performance.
- Checked orders for quality and completeness.
- Coached team members to increase productivity and reduce workplace accidents.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Assessed reports and adjusted workflows to realign with targets.
- Used computer technology on a daily basis to monitor data and communicate with Operations team
Restaurant Hostess
Meet & Eat
Sacramento, CA
07.2022 - 04.2023
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Assisted staff by serving food and beverages or bussing tables.
- Spoke with patrons to drive satisfaction with food and service.
- Took reservations from patrons by phone or online.
- Answered phone inquiries regarding hours, reservations, or directions.
- Trained new host/hostess staff in procedures and etiquette.
- Stocked server areas with supplies before, during and after shifts.
- Maintained clean and organized entryway for guests' comfort.
- Managed customer payments accurately using POS systems.
- Provided friendly farewells to departing guests, encouraging return visits.
Education
Associate Degree For Transfer - Business Administration And Management
Sacramento City College
Sacramento, CASkills
- Coaching and Mentoring
- Operations Support
- Punctual and Dependable
- Self-Motivated and Disciplined
- Complex Problem-Solving
- Attention to Detail
- Deadline Adherence
- Positive Attitude
- Strong verbal and written communication
- Typing and utilization of data bases
References
References available upon request.
Timeline
Process Guide
Amazon
04.2023 - Current
Restaurant Hostess
Meet & Eat
07.2022 - 04.2023
Associate Degree For Transfer - Business Administration And Management
Sacramento City College
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