Shayna Hesters
Zephyrhills,FL
Summary
Proven leader in fast-paced environments, adept at boosting team performance and customer satisfaction at Quality Dining, Inc. DBA Burger King. Excelled in waste reduction and employee motivation, consistently surpassing sales targets. Skilled in food preparation and problem-solving, ensuring operational excellence and safety compliance.
Overview
7
7
years of professional experience
Work History
Breakfast Shift Leader
Quality Dining , Inc. DBA Burger King 813-940-1326
Tampa, FL
09.2022 - Current
- Contributed to overall restaurant success by meeting or exceeding target sales goals for the breakfast shift consistently.
- Managed inventory levels and ordering supplies, reducing waste and maintaining optimal stock levels.
- Evaluated employee performance through regular feedback sessions, fostering professional growth and development within the team.
- Maintained a clean and organized work environment, adhering to health and safety guidelines.
Cashier Team Lead
The Corner Store (813-860-5714)
Plant City, FL
06.2017 - 06.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Oyler High School
Cincinnati, OH05.2010
Skills
- Food Preparation
- Team Management
- Employee Motivation
- Waste Reduction
- Ordering Supplies
- Promotions coordination
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Breakfast Shift Leader
Quality Dining , Inc. DBA Burger King 813-940-1326
09.2022 - Current
Cashier Team Lead
The Corner Store (813-860-5714)
06.2017 - 06.2022
High School Diploma -
Oyler High School