Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayna Hesters

Zephyrhills,FL

Summary

Compassionate Personal Care Assistant with experience providing companionship and emotional support to residents. Skilled in accurately documenting vital statistics and health metrics. Committed to building positive rapport with patients and delivering quality care.

Overview

9
9
years of professional experience

Work History

Private In-Home Caregiver

Self
Plant City, FL
05.2022 - Current
  • Provided companionship to elderly clients in their home environment.
  • Assisted with activities of daily living such as bathing, dressing and grooming.
  • Accompanied clients to medical appointments and monitored health status changes.
  • Prepared meals for clients according to dietary requirements.
  • Assisted with physical therapy exercises prescribed by the client's doctor.

Medical Receptionist

Wellsprings Residence
Zephyrhills, FL
09.2018 - 01.2021
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.

Receptionist

Florida Medical Clinic
Zephyrhills, FL
04.2015 - 09.2018
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.

Education

Associate of Applied Science - Medical Assisting

Keiser University
Lakeland, FL
06-2018

Skills

  • Family Education
  • Meal Preparation
  • Mobility support
  • Compassionate Caregiving
  • Personal Hygiene Assistance
  • Toileting assistance
  • Emotional Support
  • Housekeeping Duties
  • Medical Equipment Operation
  • Compassionate client care

Timeline

Private In-Home Caregiver

Self
05.2022 - Current

Medical Receptionist

Wellsprings Residence
09.2018 - 01.2021

Receptionist

Florida Medical Clinic
04.2015 - 09.2018

Associate of Applied Science - Medical Assisting

Keiser University
Shayna Hesters