Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shayna Hulpa

Clinton,KY

Summary

Efficient Receptionist Administrator known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Travel CNA

Shiftkey
Clinton, KY
01.2023 - Current
  • Provided compassionate patient care in diverse healthcare settings.
  • Assisted patients with daily living activities, enhancing comfort and dignity.
  • Monitored vital signs and reported changes to healthcare teams promptly.
  • Administered medications as prescribed, ensuring compliance with safety protocols.
  • Collaborated with nurses and doctors to implement individualized care plans.
  • Maintained accurate patient records and documentation for continuity of care.
  • Adapted quickly to new environments, supporting seamless patient transitions across facilities.
  • Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
  • Implemented infection control procedures when caring for multiple patients at once.
  • Monitored patients for signs of distress or discomfort during travel.
  • Communicated effectively with interdisciplinary team members regarding patient needs.
  • Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.

Receptionist

West Kentucky Community and Technical College
Paducah, KY
01.2024 - 12.2024
  • Greeted visitors and students, providing assistance and information efficiently.
  • Managed incoming calls, directing inquiries to appropriate departments promptly.
  • Maintained organized reception area, ensuring a welcoming environment for guests.
  • Processed mail and deliveries, distributing items to relevant personnel swiftly.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Assisted with special projects assigned by management when required.

Receptionist Administrator

West Kentucky Allied Services
Clinton, KY
07.2023 - 01.2024
  • Greeted visitors and directed them to appropriate departments.
  • Answered multi-line phone system and routed calls efficiently.
  • Maintained organized filing system for confidential documents and records.
  • Assisted in processing incoming and outgoing mail daily.
  • Supported administrative tasks by preparing reports and documents as needed.
  • Coordinated office supplies inventory and placed orders for replenishment.
  • Collaborated with team members to improve front desk operations regularly.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Maintained reception area cleanliness and tidiness.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05-2021

Some College (No Degree) - Medical Billing And Coding

Penn Foster College
Scottsdale, AZ

Some College (No Degree) - Phlebotomist

Penn Foster College
Scottsdale, AZ

Skills

  • Customer service
  • Data entry accuracy
  • Office organization
  • Appointment scheduling
  • Multi-line phone management
  • Effective communication
  • Time management
  • Team collaboration
  • Critical thinking
  • Database administration
  • Calm and level-headed under duress

Certification

  • CNA
  • MEDICAL BILLING AND CODING

Timeline

Receptionist

West Kentucky Community and Technical College
01.2024 - 12.2024

Receptionist Administrator

West Kentucky Allied Services
07.2023 - 01.2024

Travel CNA

Shiftkey
01.2023 - Current

High School Diploma -

Penn Foster Career School

Some College (No Degree) - Medical Billing And Coding

Penn Foster College

Some College (No Degree) - Phlebotomist

Penn Foster College

Similar Profiles

CREATE PROFILE