Shayna McWhorter
Bethel,OH
Summary
Versatile, hands-on Lot Associate with 10 years of experience with direct customer interaction. Maintained upkeep and safety of warehouse lot. Motivated to work independently and maintain high level of productivity. Tech-savvy, with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments.
Overview
14
14
years of professional experience
Work History
Lot Associate
The Home Depot Store
2023.12 - Current
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Assisted customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Expedited order fulfillment process by gathering products from various departments for customer pickup.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
Property Manager
Pillar II Post Developments
2015.04 - 2023.11
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Assistant Store Manager
Penn Station
2011.03 - 2015.05
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
High School Diploma -
William Mason High School
Mason, OH05.2006
Skills
- Heavy Lifting
- Warehouse Operations
- Technical aptitude
- Punctuality
- Loading and unloading
- Merchandise Handling
- Property Management
- Property Inspections
- Problem-Solving
- Customer Service and Engagement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Lot Associate
The Home Depot Store
2023.12 - Current
Property Manager
Pillar II Post Developments
2015.04 - 2023.11
Assistant Store Manager
Penn Station
2011.03 - 2015.05
High School Diploma -
William Mason High School
Similar Profiles
Nairy BeremianNairy Beremian
Process Analyst at The Home Depot Store Support CenterProcess Analyst at The Home Depot Store Support Center
Ashley AntonAshley Anton
Plumbing Associate at The Home Depot Store 4007Plumbing Associate at The Home Depot Store 4007
Jeffrey GassJeffrey Gass
Sales Associate at The Home Depot StoreSales Associate at The Home Depot Store