Summary
Overview
Work History
Education
Skills
Timeline
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Shayna Nowlin

Shayna Nowlin

mesquite

Summary

Dynamic and dedicated professional with a strong background in customer service from my time at Acme Brick American Tile Supply. Known for exceptional problem-solving and effective multitasking, I thrive in fast-paced environments while maintaining a calm demeanor. Committed to enhancing customer satisfaction and fostering teamwork in every role.

LOVES ANIMALS!

Overview

43
43
years of professional experience

Work History

House Sitting and Caring for Pets of Friends

Myself
01.1983 - Current

Since I was around 8 years old I knew that I loved animals. I grew up in a neighborhood full of retired people and their pets. When some would go on vacation, they would leave me responsible for the care and love of their cats or dogs. I still to this day love taking care of peoples pets and their homes if need be. I would love to continue my favorite, most rewarding job ever. Anything that needs to be done around the house is no problem, like cleaning, watering plants and going on walks and getting treats. Animals have always felt safe with me and I enjoy their company so much. I have references that i will be more than glad to provide for you.

Please let me know if you would like me to send you the contact info for my references.

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales Associate

VIC VAPE
10.2021 - 02.2022
  • Assisted customers in product selection, ensuring satisfaction and tailored recommendations.
  • Processed transactions accurately using point-of-sale systems to maintain efficient checkout operations.
  • Maintained product displays and inventory organization to enhance customer experience and accessibility.
  • Collaborated with team members to address customer inquiries and resolve issues promptly.
  • Learned store policies and procedures to provide accurate information to customers regarding products and services.

Lead Counter Sales Associate

Acme Brick American Tile Supply Corporate Office
06.1997 - 02.2000
  • Assisted customers with product selection and inquiries to enhance overall shopping experience.
  • Processed sales transactions efficiently using point-of-sale systems.
  • Maintained inventory levels by restocking shelves and organizing displays.
  • Collaborated with team members to ensure timely order fulfillment and customer service excellence.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Trained new associates on operational procedures and customer engagement strategies.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.

Receptionist, Store Operations Coordinator

Tuesday Morning Corporate Office
05.1992 - 01.1995
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Answered multi-line phone system, directing calls to appropriate departments promptly.
  • Coordinated appointments and meetings for staff, optimizing scheduling processes.
  • Maintained organized filing system for sensitive client information and correspondence.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

No Degree - Business And Professional Speaking

Eastfield College
Mesquite, TX
04-1996

Skills

  • Positive interpersonal skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Adaptable to change
  • Reliable and accountable
  • Effective multitasking
  • Excellent communication
  • Calm under pressure

Timeline

Sales Associate

VIC VAPE
10.2021 - 02.2022

Lead Counter Sales Associate

Acme Brick American Tile Supply Corporate Office
06.1997 - 02.2000

Receptionist, Store Operations Coordinator

Tuesday Morning Corporate Office
05.1992 - 01.1995

House Sitting and Caring for Pets of Friends

Myself
01.1983 - Current

No Degree - Business And Professional Speaking

Eastfield College
Shayna Nowlin