Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shayna Palmer

Elgin,TX

Summary

Positive Senior Administrative Assistant with 3 years in executive team support. Strengths include organizing company events, developing written communications to all staff and analyzing company needs.

Overview

10
10
years of professional experience

Work History

Sr. Administrative Assistant

Manor ISD
01.2021 - Current
  • Created and updated records and files to maintain document compliance.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Acquired proper equipment, refreshments and supplies for meetings.
  • Arranged business travel details for company employees per supervisor requirements.
  • Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Maintained accuracy in transferring correct data from payroll spreadsheets into system.
  • Completed payroll accurately and timely to meet employee expectations.
  • Performed data entry tasks.
  • Developed and implemented payroll procedures to streamline workflow.
  • Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
  • Processed daily invoices and check requests
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using Skyward.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.

Functional Academics Classroom Aide

Manor ISD
02.2018 - 12.2018


  • Assist teacher in behavior management
  • Maintain confidentiality of information
  • Provide clerical and administrative support to teachers
  • Assist teachers in planning and scheduling.
  • Communicate effectively both orally and in writing
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Recorded students' progress and delivered documentation to teacher to facilitate evaluation.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Enforced rules and instructions to maintain discipline.
  • Took part in professional development workshops to boost skills.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Prepared reports and maintained administrative records.

Cashier/Front End Manager

H-E-B
01.2014 - 01.2018
  • Performed cash, card and check transactions to complete customer purchases.
  • Managed front end cashiers by maintaining their daily schedule.
  • Responded promptly to requests for assistance and other customer inquiries.
  • Assist bookkeepers with balancing register tills
  • Observed POS data, store busy hours to the number of employees needed during those busy times, and end of day sales data.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Record and only use confidential information when necessary.
  • Identified and solved critical issues.
  • Used POS systems.
  • Reconciled daily totals to maintain balanced and compliant ledgers.

Education

Cedar Ridge High school
2014

Skills

  • Data Entry Software
  • Behavior Management
  • Collaborative and Team-Oriented
  • Computer and Microsoft Office Skills
  • Trip Planning
  • Cash Flow and Reconciliation
  • Bookkeeping Operations
  • Payroll Preparation and Processing
  • Basic Excel Functions
  • Statistical Analysis and Reporting
  • Accounts Payable and Accounts Receivable
  • Human Resources Department Processes

Accomplishments

    Awarded Paraprofessional of the Year 2023

Timeline

Sr. Administrative Assistant

Manor ISD
01.2021 - Current

Functional Academics Classroom Aide

Manor ISD
02.2018 - 12.2018

Cashier/Front End Manager

H-E-B
01.2014 - 01.2018

Cedar Ridge High school

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Shayna Palmer