Shayna Papenfuse
Toledo,OH
Summary
Dependable candidate looking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Homemaker
Self-employed
01.2017 - Current
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked flexible hours across night, weekend, and holiday shifts
- Strengthened communication skills through regular interactions with others
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated strong organizational and time management skills while managing multiple projects
Scheduling Coordinator
Ivy Room Tattoo
05.2023 - 05.2024
- Supported company growth by effectively managing an increasing volume of scheduling requests
- Implemented time-blocking and schedule notifications to optimize time management
- Maintained positive client relationships through prompt communications and effective conflict resolution strategies
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability
Sales Associate
RadioShack
03.2014 - 02.2017
- Assisted customers and satisfied their needs
- Collected money, and completed deposits
- Located merchandise to address customer needs
- Collaborated with team members to achieve collective sales goals, fostering a positive work environment through effective communication and teamwork
- Made sure the shelves were clean and organized
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
Video Rental Clerk
Family Video
12.2015 - 05.2016
- Explained available rental options, rates, and full rental terms thoroughly to facilitate customer satisfaction
- Received returned items, evaluating products for overall condition and readiness for next use before storing in designated areas
- Greeted customers at rental counter and initiated communication to determine service needs
- Evaluated customer satisfaction with products and services upon return of rental, taking action to remedy complaints when necessary
Waitress
Erie Restaurant
06.2015 - 12.2015
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
Gymnastics Instructor
Bedford Community Education Gymnastics
09.2012 - 09.2015
- Assisted children ages 3-10 learn the basics of gymnastics
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement
- Promoted stretching, mobility work, and proper form to help athletes safely build strength
- Promoted a safe training environment by enforcing gym rules and following proper equipment usage guidelines
- Taught students how to perform different floor activities, perfect the balance beam, front walkovers and other techniques
Crew Member
McDonald's
05.2013 - 01.2014
- Worked front counter, drive-thru and other areas
- Accurately operated cash register to process customer payments
- Collaborated with team members to complete orders
- Provided exceptional customer service, addressing concerns or issues promptly and professionally
- Assisted in reducing wait times by efficiently managing customer queues during peak hours
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
Education
Bachelor of Science - Criminal Justice
The University of Toledo
06.2018
High School Diploma -
Whitmer High School
06.2014
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Safety understanding
- Schedule Management
- Critical Thinking
- Time management
Timeline
Scheduling Coordinator
Ivy Room Tattoo
05.2023 - 05.2024
Homemaker
Self-employed
01.2017 - Current
Video Rental Clerk
Family Video
12.2015 - 05.2016
Waitress
Erie Restaurant
06.2015 - 12.2015
Sales Associate
RadioShack
03.2014 - 02.2017
Crew Member
McDonald's
05.2013 - 01.2014
Gymnastics Instructor
Bedford Community Education Gymnastics
09.2012 - 09.2015
Bachelor of Science - Criminal Justice
The University of Toledo
High School Diploma -
Whitmer High School
Similar Profiles
Emma Louise BoehmerEmma Louise Boehmer
Makeup artist at Self-EmployedMakeup artist at Self-Employed
Talia JunTalia Jun
Nail Technician at Self-employedNail Technician at Self-employed
Anasua SarkarAnasua Sarkar
Tutor at Self-employedTutor at Self-employed
Timothy SenterTimothy Senter
Owner/Operator/CEO at Self-EmployedOwner/Operator/CEO at Self-Employed
Randolph Roark IIRandolph Roark II
Workplace Planning Consultant at Fidelity InvestmentsWorkplace Planning Consultant at Fidelity Investments