Shayna Paskiewicz
Muskego
Summary
Versatile and results-oriented professional with a strong background in healthcare and management, notably at Brenwood Park Assisted Living. Excelled in medical records management and healthcare team collaboration, enhancing operational efficiency and employee wellness. Demonstrated leadership and adaptability, significantly improving team and patient care quality.
Dedicated to growing within the healthcare field and a company.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Wellness Coordinator
Brenwood Park Assisted Living
09.2022 - 01.2024
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Reviewed and revised personalized care plans after evaluating residents.
- Maintained precise records of medications within the digital e-mar platform.
- Created employee schedules.
- Established regular staff meetings to enhance team communication.
- Provided instruction to caregivers, promoting high-quality resident care.
- Work closely with hospice team and relatives to meet residents' needs.
Bartender
Town Beer and Liquor
05.2015 - 06.2016
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Supervisor
Brenwood Park Assisted Living
10.2020 - 09.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Dietary Cook/aide
Brenwood Park Assisted Living
02.2018 - 08.2021
- Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
- Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
- Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
- Followed standard recipes, menus and apportions according to established standards.
- Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
- Promoted teamwork among kitchen staff by fostering open communication and addressing issues promptly.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Maintained a positive work atmosphere by addressing any conflicts or concerns in a proactive and professional manner.
- Upheld high standards of presentation for all meals served, contributing to an elevated dining experience for patients.
- Increased customer satisfaction with personalized attention to individual dietary concerns or allergies during meal preparation.
- Communicated with supervisor to discuss menu items, ingredients and nutritional values.
Lead Caregiver
Brenwood Park Assisted Living
09.2018 - 10.2020
- Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
- Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
- Collaborated with multidisciplinary teams to provide holistic care, addressing the physical, emotional, and psychological needs of each patient.
- Facilitated smooth transitions between shifts by preparing detailed handover notes outlining critical information about each patient''s status.
- Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their environment.
- Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities in high-pressure situations.
- Enhanced patient well-being by providing compassionate and attentive care, addressing individual needs.
- stimulate cognitive function and encourage social interaction among patients with dementia or Alzheimer''s disease.
- Provided timely assistance with personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Lead Med Tech
Brenwood Park Assisted Living
09.2018 - 10.2020
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained high-performance standards through patient and family interactions.
- Collected laboratory specimens to obtain samples for analysis.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between staff members
- Administered medications correctly and promptly to residents.
Caregiver/resident Assistant
Brenwood Park Assisted Living
06.2017 - 09.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- managed laundry.
- Assisted with dressing guidance, grooming, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.
Shift Supervisor
Taco Bell
01.2012 - 04.2014
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Completed cash and credit card transactions accurately using POS software.
- Managed staff training and supervision.
Inventory Control Manager
Galland Henning Nopak
06.2009 - 06.2010
- Improved inventory accuracy by implementing a robust cycle counting program and refining warehouse organization strategies.
- Conducted regular audits of inventory levels to identify discrepancies, taking corrective action when necessary to maintain accurate records.
- Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.
- Processed damaged goods and completed wasted inventory paperwork.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Coordinated with sales teams to monitor product demand trends, adjusting stocking levels accordingly to prevent overstocking or understocking issues.
- Cross-referenced invoices and supplies for reporting accuracy.
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Collaborated with purchasing and supply chain teams to align inventory levels with forecasted demand.
- Collaborated with manufacturing and supply chain management.
Administrative Assistant
Galland Henning Nopak
01.2009 - 06.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Assisted coworkers and staff members with special tasks on daily basis.
Skills
- Medical records management
- Healthcare team collaboration
- Behavior change
- Employee engagement
- HIPAA protocols
- Scheduling
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Effective communication
- Decision-making
- Relationship building
- Team building
- Conflict resolution
- First aid certification
- Staff supervision
- Continuous improvement
- Adaptability
- Leadership training
Certification
Cbrf
First aid
Fire safety
Medication administration
Timeline
Wellness Coordinator
Brenwood Park Assisted Living
09.2022 - 01.2024
Supervisor
Brenwood Park Assisted Living
10.2020 - 09.2022
Lead Caregiver
Brenwood Park Assisted Living
09.2018 - 10.2020
Lead Med Tech
Brenwood Park Assisted Living
09.2018 - 10.2020
Dietary Cook/aide
Brenwood Park Assisted Living
02.2018 - 08.2021
Caregiver/resident Assistant
Brenwood Park Assisted Living
06.2017 - 09.2018
Bartender
Town Beer and Liquor
05.2015 - 06.2016
Shift Supervisor
Taco Bell
01.2012 - 04.2014
Inventory Control Manager
Galland Henning Nopak
06.2009 - 06.2010
Administrative Assistant
Galland Henning Nopak
01.2009 - 06.2009
Cbrf
First aid
Fire safety
Medication administration
Similar Profiles
Bettye ShackelfordBettye Shackelford
LVN Charge Nurse at Park Place Assisted LivingLVN Charge Nurse at Park Place Assisted Living
Roxanna GressRoxanna Gress
Med Tech/Caregiver at Oak Park Assisted LivingMed Tech/Caregiver at Oak Park Assisted Living
Tan SmithTan Smith
Activity Director at Orchard Park Assisted LivingActivity Director at Orchard Park Assisted Living
Zach KellingZach Kelling
Business Analyst at Walbec GroupBusiness Analyst at Walbec Group
Jamie BrandtJamie Brandt
Master Electrician / Project Manager at T/A Acquisition Company DBA Terminal AndraeMaster Electrician / Project Manager at T/A Acquisition Company DBA Terminal Andrae